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Stoops Buick GMC of Muncie

(806 reviews)
Visit Stoops Buick GMC of Muncie
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 9 awards
2023 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (765) 405-5380 (765) 405-5380
Used (765) 399-0271 (765) 399-0271
Service (765) 405-5381 (765) 405-5381

Reviews

(806 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stoops Buick GMC of Muncie from DealerRater.

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When my car literally couldn’t go any farther, I knew I

When my car literally couldn’t go any farther, I knew I wanted to make the trek from Ohio out to Stoops to see Brett. He made the process super easy and I left with the perfect car for my needs.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

i had a great experience with pat bowen and the entire

i had a great experience with pat bowen and the entire stoops team,i would recommend this dealership to any of my friends.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience!

I have never had a less stressful happy or better

I have never had a less stressful happy or better experience at a car dealership in my entire life. From the minute I viewed their site to the ride over and immediate service. Larry was very kind and professional and made it a simple no stress process. I would recommend Larry & Stoops to anyone in the market for a new or used vehicle above all. Found what I liked and he made it happen quick and efficiently. And the finance gentleman Ryan was exact on point as well. If you are looking for a vehicle shop Stoops and ask for Larry Taylor - you will be happy you did. Thanks Larry!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Mark! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

Pat Bowen is the best!

Pat Bowen is the best! He does not rush you through a sale, he takes his time to get to know you and does his very best to get you the best deal!! Also, once you purchase a vehicle, he gets in the vehicle and goes over every detail and accessory of the vehicle. I highly recommend Pat and Stoops Automotive!!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Dianne! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

Great salesman and great dealership, I will definitely

Great salesman and great dealership, I will definitely use them again on my next purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Mark! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy.

Brett Estes went above & beyond for me!

Brett Estes went above & beyond for me! He made sure the whole truck-buying experience was seamless and easy. Thanks Brett & thanks Stoops!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy.

Larry is an excellent sales representative.

Larry is an excellent sales representative. Throughout the process yesterday, he went above and beyond by suggesting the best possible deals for us. In any case, I would recommend him without reservation.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy.

Pat is the best.

Pat is the best. I will never buy a car from anyone else. The best customer care there is.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy.

Asked what we wanted and proceeded to meet those needs.

Asked what we wanted and proceeded to meet those needs. Made us an offer we couldn't refuse. Top notch dealership and salesperson Brent!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

Great Pat Bowmen went above and beyond and made sale easy

Great Pat Bowmen went above and beyond and made sale easy and comfortable. Will return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.