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Ellas Auto Outlet, Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (144 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Outstanding

Was shopping for a nice used car for my daughter, really needed it to be dependable and needed the seller to disclose everything about the car. I am extremely satisfied with my purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Talk to Chris or Sammie.......................................................................,,,,,,,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A decent choice for cash and carry only!

While this dealership may have many options, don't get your eye fixated on one car... Most cars we saw online were no longer available when we arrived. Also if you're on a budget, know that the price online shown is NOT THE PRICE YOU WILL GET if you're financing unless you have the total plus all extra fees to add to it. Was able to get a 6mo warranty and have taken the vehicle back to the dealership for any little thing before it runs out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 2.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Talk to Chris

I texted and called about a car, Chris answered all my questions very timely and even though I decided not to get the car, (I was coming from 2 1/2 hrs away and found something more local), which I see is sold now, I gotta post this review cause the gentleman Chris I was dealing with was very efficient so if you have a problem here, talk to him, I bet you he can help you out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Buyer Beware

They offered a salvage title CTS, said nothing wrong and i would have no problem reg in pa, but I did my homework and it is a problem it must pass enhanced inspection , I was willing to buy it on the spot if it did pass for cash, they were not willing to meet me Half way 21/2 hrs to get it inspected, that tells me it wont pass, Sammy woulnt return my call either, add that to the otther reviels , not impressed, Jim P

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Hello?!

Sent message asking about mileage on a truck. (Two weeks ago.) Never got an answer.....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Deal, Good Service, Need a Janitor Though

This company gets a lot of bad press but if you go in knowing what you can afford and some basic car knowledge you can find a pearl in the field of well warn vehicles. I purchased a beautiful 2003 Volvo V70 from them in 2014 and it has been a flawless vehicle for us. While it was priced higher than it should have been for the age and millage they negotiated with me to the price I wanted and even had a new state inspection done by a third party auto shop before I signed anything. I did pay cash so I do not have experience with their financing. I did however mark them down a star because the office was simple disgustingly dirty and the bathroom looked like it was in a homeless shelter for grizzly bears with digestion issues. Sense my visit I see they have cleaned up the property and I can only hope the inside is updated as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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These guys aren't that bad

These guys aren't that bad! I had $3000 and was able to get me a pretty decent vehicle with rims. (no it wasn't a Ford escort either.) Chris was cool and the secretary was cute too, so that's always a plus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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what is all the fuss about?

I read all the negative reviews and got deeply concerned upon arrival. However I could not just let a great deal on a cls 500 Mercedes go to waste. Met Sammy who directed me to the salesman Chris I had been talking to and things were smooth from there. Car was detailed on the spot free of charge as well as a history report already left inside the car without me begging for one. The only bad thing besides the gravel and little parking was that there was little bargaining room on the price. Considering the car was already less than book value I decided not to pursue that battle. Only tip is get a paved lot fellas thanks for the car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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All is well that ends well!!!!!

this is going to be the simplest and easiest way to put it. I came in looking for a decent second car, that would serve as a work car. That meant it couldn't leave me stranded on the highway. Test drove 5 cars out of the ridiculous amount that they had and found myself a little ford focus. Not gonna sugar code it, the lot's gravel sucked but the car was good especially for the miles it had. I feel sorry for the salesman Chris who put up with my skepticism but he took it like a champ. I would get another car from there if I could because I did see some good priced benzs coming in. Staff was cool with that being said ok to me

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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