Ellas Auto Outlet, Inc

We drove 45 minutes to Ellas based on all the cars they had listed on their website only to find that they had fewer than half of the cars we wanted to see. The car lot is truly just a bunch of filthy cars parked in mud. The cars we looked at were dirty and in horrible condition. Not to mention, the two we drove had to be jump started. It was the most pitiful car shopping experience one can imagine. Do NOT waste your time going there.

I called the day before to see if the 1998 Acura Integra was still there and the lady said yes its still available. So the next day I drove 4 hours! To look and possibly buy it. I pulled up and went into what looked like junk yard parking lot and looked and looked and looked and couldn't even find one Acura Integra. so I thought it might be in there shop. So I went inside to ask where it was. So I asked and showed her a picture of the car. She said "we sold it 2 weeks ago". They wasted my time and gas! I highly recommend you don't trust them. Trust me I already made that mistake!!!

This dealership did, respond to my inquiry however like many cars on your site it was sold and not available for purchase.

Came to dealership after seeing what was advertised as a ready to go Mitsubushi 3000gt. Car had catalytic converter missing and an exhaust coming straight from headers. Drivers window fell into door when operated and car was in much poorer condition than one would believe from the pictures.

Nice follow up gave great customer service via internet

Well I'm going to start off by saying this dealership does have a wide variety of vehicles to chose from. Some nicer than others but still a large variety. That is the only good thing I can say. I went to purchase a vehicle and everything stayed off good, my credit got approved, came to test drive the vehicle I saw posted online. Off the rip I knew it wouldn't pass md inspection. But they told me it comes with a warranty for the entire time it is being financed and it will be put through inspection before it was sold to me. So I put a deposit down and was told it would be ready that Friday, I went on a Tuesday, so that's 3 days. So I called friday when my car is supposed to be ready, they tell me won't be ready til Tuesday, I call Tuesday and they tell me Thursday, I call Thursday and they tell me Tuesday. So for 3 weeks I have been given the run around about my car and still haven't received my car. Keep in mind I put insurance on the car because I was supposed to pick it up in 3 days, not 3 3 weeks, so I'm paying insurance on a car that I'm not even driving.

Good staff, many vehicles,vehicles need attention. Staff works hard to get you what you looking for, but the vehicles where not what I was hopping for. I finally did purchased 2 vehicles from them. It took me severals trips and many conversation but finally found what I needed.

lol this place is a joke, I mean they don't do any maintenance to the cars they buy. I tried to buy 2005 Audi A4 they couldn't even get the hood open. The car wouldn't start they try to make you put down a deposit so they can keep your money beware.

With tremendous disappointment...I thought I was purchasing a safe, reliable and car which would last at least three years, if not more. I think I was off by 2yrs, 12 months, 29 days and 22 hours. Yes, I called in advance to ensure preparation of the vehicle. I arrived and had to wait for detailing, back tires were slightly deflated and enough gas to make it to gas station. Drove the vehicle back home to Maryland, ran two errands and parked in the driveway for a brief moment. Came out and attempted to start the vehicle NOTHING. I immediately contacted the dealership and left a voice mail message. I received a phone call from an associate, to then be told "I will forward your message to the manager". The bottom line is...I'm without a reliable vehicle to drive after having for a few hours, needing to wait 24 hours for warranty to take effect, and need to schedule a tow on tomorrow morning. I can't explain the disappointment with my selection. I will give them an opportunity to discover and fix this problem, but if it's not resolve within a few days I will be filing a formal complaint with the authorities of numerous affiliations to include the media. They've messed with the RIGHT woman. The take away is IF IT SOUNDS TO GOOD TO BE TRUE, IT PROBABLY IS!!!!

THIS PLACE IS A TOTAL RIPOFF! THEY LIST CARS ON THEIR WEBSITE AND THEN YOU GET THERE AND THE CARS ARE "SOLD PREVIOUSLY". WHAT A LIE! After sidestepping all the mud on the lot and trying desperately to find the two cars we inquired about, we asked the salesperson and he said they had been sold. We drove 2 hours from D.C. because someone from their dealer emailed us back after we initially inquired online and told us that the cars were there. We were kind of annoyed and when we expressed our displeasure to the salesperson, he told us that the website is not updated everyday. These cars were listed on their website, Cars.com, and Autotrader for 5 days prior AND in fact those cars are still showing on their website as of today!!! When I mentioned this to the sales person he got nasty and ordered me to get off the property and then approached me in a threatening manner. After some "unfriendly" spoken words back and forth and an almost altercation, we left with the salesman still screaming and cursing at us. How is this a way to treat a potential customer?? The cars on this lot looked like salvage junk and my fiance actually found an old guy sleeping in the back seat of one of their cars!! If you have any sense, DO NOT BUY HERE!!! BUYER BEWARE!!!