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Steve Schmitt, Inc.

(995 reviews)
Visit Steve Schmitt, Inc.
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (866) 396-7002 (866) 396-7002
Used (888) 264-9651 (888) 264-9651
Service (618) 882-5103 (618) 882-5103

Reviews

(995 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Schmitt, Inc. from DealerRater.

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Friendly service

The level of service has been excellent. The work was completed as ordered and under budget which is nearly unheard of. Updates were provided along the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very happy with the service department

The service department was very friendly and they did a great job on my truck. They were timely with my check in and quick to complete the work. Fully explained the work performed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Just what we were looking for!

We gave our salesman our budget, and he explained our options on what vehicles they had on site or at their other location. We were not pressured or rushed into buying anything! This was our 2nd purchase and both were great experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Purchase of Yukon XL

We were a cold call to an internet ad for a used Yukon XL and Brent Schlarmann took our call. He was very helpful and we decided to drive the 40 miles to see the vehicle. It was prepared very nicely and Brent assisted us with a test drive. He knew all the facts and features of the vehicle. They gave us a clear bottom line price and we decided to buy it. No strong arm tactics. It was a very nice experience and we walked away with a beautiful Yukon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Purchase

This is the fourth vehicle we’ve purchased from Steve Schmitt. We always feel like they give us a fair deal. Todd Cange goes above and beyond. He always finds us exactly what we want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Trustworthy

I can always count on the service department at Steve Schmitt for great service and reasonable pricing. They also don't upsell unnecessary services, but instead make recommendations based on what they observe during you car's service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Good experience.

Jeff was able to find exactly what we wanted and closed the deal by the end of the month, so we could get the currant rebate. We love to shop in our hometown and always get great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bushnell 2017 Cruz Service

The dealership was very attentive to all our needs. The ecm was reprogrammed while we waited. The service was completed quickly and the staff was very informative. Overall a very professional organization.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Steve Schmitt Motor Co

Todd is a hoot to work with. My salesman of choice. Todd understands what his job is with me when I walk in the front door. He knows he will have to work hard to meet my price and does all he can to make it happen. Obviously, he made it happen again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

New car purchase

Great working with Todd. Very helpful and efficient. We have already recommended two people to him for their new car purchase. Will definitely go there again for our next vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.