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Steve Schmitt, Inc.

(995 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (866) 396-7002 (866) 396-7002
Used (888) 264-9651 (888) 264-9651
Service (618) 882-5103 (618) 882-5103

Reviews

(995 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Schmitt, Inc. from DealerRater.

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Oil change

Vanessa is always amazing and makes a customer feel like she knows you personally.. I appreciate being greeted by name and acknowledged upon entering the service department... always top notch!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick service

Service was done by the time I had breakfast across the street at Hardee's. I didn't expect oil change and tire rotation that quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

No hassle purchase

The discussion with our salesperson was straightforward. We agreed to a price and are happy with our new car. Thank you for making buying a new car so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Nice people great service

Everything was handled very well work was done in a timely manner atmosphere is professional in all ways would recommend this service group to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service and with a smile

Always have great service and knowledgeable employees at the dealership. From the top management down through the ranks you can be assured that you will get friendly service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The best service we have ever had purchasing a car

We are more than happy with our new Equinox. Jamie, Bryan and Vince were very helpful and great to work with. They made our purchase smooth and stress free. The best service around!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic service experience

We had an 11:00 appointment for oil change etc. The had the service work completed in a very timely manner. We were greeted by Mr. Bollman with a smile as we entered the door and received friendly service throughout.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

2007 Silverado Service

Can’t say enough about this dealership service. They not only got me in on short notice but delivered my truck back to me in less time than they quoted. Very professional and clean service area. These guys are top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Warranty work

Leroy in service addressed all of my issues in the most professional manner. The staff made sure I had loaner cars and that I was kept up to date on my service status frequently. This is my sixth car purchase and I keep coming back because of their care and responsiveness. Truly a class act that other dealerships should follow. I always recommend Steve Schmitt to people I know. Keep up the great service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Cares about their customers

They truly care about their customer and will do what they can to help you. They’ll go out of their way to make sure you’re satisfied with your experience with them. They came to my house to get my car and then dropped it off while I was working.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.