Reviews
Top notch all around!
Excellent experience from initial contact through delivery. After the sale service excellent as well. Everyone goes out of their way to be sure you are well cared for and satisfied.
Recent New Purchase
While at first I thought Steve Schmidt was providing great service, in the end I am not satisfied. I bought a brand new car, the paint job was horrible, the car has rattles. I realize this is not Steve Smith‘s fault, it is a GM fault. But in the end the dealership hasn’t responded to requests. I will continue to follow up and fight for satisfaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Warranty Service
Great experience. Quick courteous service. No hassel warranty work. Leroy got my my car back to me a couple days earlier than expected. Would definitely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic.
Leroy was amazing! Very helpful, polite, he went above and beyond! He called me and kept me updated on everything. He ordered a part for me and made sure it came in the next day, car was fixed and I had if by noon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service
All went well to have recall issues checked. I received prompt, courteous service from everyone at Steve Schmitt Auto. I would recommend them. I was completely satified.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Informative and professional
Reassured of work quality.experience of technicians.Short wait time Return of calls to inform me of service needed.Scheduled without delay.great service given
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Servicing of Vehicle
I would absolutely recommend this dealership far above the best service available. They always call and inform me as to what was being done and what need to be done in the future so that we can put in our own budget. Customer service is the best! Todd always makes sure we are taken care of! Thank you to Steve Schmitt for caring for your customers make you feel like family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
Had a great experience at Steve Schmitt. Vince and BJ had me out the door quickly and very happy with my purchase of the new Malibu!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service!
Great customer service. Entire process, from scheduling, to pickup, through the work process, to vehicle return is great. Can’t say enough great things about the team at Steve Schmitt.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy Customer
Friendly staff all around, knowledgeable and always professional, willingness to help at every level, and very reliable. I have had the best experience with Schmitt, and in every department. They always go the extra mile. I will definitely be a repeat customer. Do yourself a favor and visit Schmitt. I hope GM knows how great of a dealership Schmitt is. Great people, and a great place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair