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Steve Schmitt, Inc.

(995 reviews)
Visit Steve Schmitt, Inc.
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (866) 396-7002 (866) 396-7002
Used (888) 264-9651 (888) 264-9651
Service (618) 882-5103 (618) 882-5103

Reviews

(995 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Schmitt, Inc. from DealerRater.

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no sales pressure.

Friendly, helpful and no sales pressure.we have dealt with Mike in the past and will use him as our salesman for any future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Oil change and tire rotation

Another wonderful experience at Steve Schmitt dealership in Highland Illinois. Prompt, courteous service. Leroy does an outstanding job, from greeting to payment. I highly recommend this service department and the entire dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Very amazing

This is my 2nd time purchasing a vehicle from there and both of my experiences were amazing!! I will definitely return and buy another vehicle from them in the future. Todd is awesome!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great 👍

Great atmosphere was not under any pressure. Sales staff was friendly and knowledgeable.Willing to negotiate. Answered all of our questions. Would recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Follow up.

Very professional.and friendly. Above and beyond regular service given by others. Gave us service car so we could go to lunch. And instructions on how to use some of the options on the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Definitely!

I had had my car repaired after an accident and Steve Schmitt was great. I loved being updated throughout the time it was being served.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Routine oil change

I took my car in for a routine oil change and tire rotation. Vanessa was my service advisor and James was my technician. They always are very accommodating and thorough when explaining reccomended services needed for my car, and the importance of each. The service is fast and the prices are unbeatable. I highly recommend them to anyone if looking for good quality service. Everyone in the service department is very friendly as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Gear selector/transmission service

Good knowledgeable technicians whom treated me with courtesy and respect! I would recommend service here at Steve Schmitt any time! I will continue to get my service here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Oil change

Went in for a oil change and I had a broken splash guard and they fixed it for no extra cost and nothing in side the vehicle was touch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Disappointed

Not only is Chevy making an unreliable engine but they know about it and aren’t telling their consumers. I’m incredibly disappointed in Chevy and their service centers for not informing customers about the oil consumption and timing chain issues with the Equinox.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.