Reviews
no sales pressure.
Friendly, helpful and no sales pressure.we have dealt with Mike in the past and will use him as our salesman for any future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil change and tire rotation
Another wonderful experience at Steve Schmitt dealership in Highland Illinois. Prompt, courteous service. Leroy does an outstanding job, from greeting to payment. I highly recommend this service department and the entire dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very amazing
This is my 2nd time purchasing a vehicle from there and both of my experiences were amazing!! I will definitely return and buy another vehicle from them in the future. Todd is awesome!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great 👍
Great atmosphere was not under any pressure. Sales staff was friendly and knowledgeable.Willing to negotiate. Answered all of our questions. Would recommend to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Follow up.
Very professional.and friendly. Above and beyond regular service given by others. Gave us service car so we could go to lunch. And instructions on how to use some of the options on the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Definitely!
I had had my car repaired after an accident and Steve Schmitt was great. I loved being updated throughout the time it was being served.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Routine oil change
I took my car in for a routine oil change and tire rotation. Vanessa was my service advisor and James was my technician. They always are very accommodating and thorough when explaining reccomended services needed for my car, and the importance of each. The service is fast and the prices are unbeatable. I highly recommend them to anyone if looking for good quality service. Everyone in the service department is very friendly as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gear selector/transmission service
Good knowledgeable technicians whom treated me with courtesy and respect! I would recommend service here at Steve Schmitt any time! I will continue to get my service here!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil change
Went in for a oil change and I had a broken splash guard and they fixed it for no extra cost and nothing in side the vehicle was touch.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Disappointed
Not only is Chevy making an unreliable engine but they know about it and aren’t telling their consumers. I’m incredibly disappointed in Chevy and their service centers for not informing customers about the oil consumption and timing chain issues with the Equinox.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair