Georgia Import Auto

After seeing only the car fax and pictures online, I bought a 2008 Lexus sight unseen. After some transportation challenges(not the dealership) with the transport company, the car arrived in excellent condition. I live in VA more than 8 hours from the Dealership. Phillip was great to deal with. I had the car completely checked out by the Lexus dealership, prior to purchase. Phillip had everything fixed for the same sales price we agreed on. I will definitely check out Georgia Imports the next time I buy a car. Frank the Yank

I have taken six months or so to mull over my thoughts before writing this review, just so I could avoid writing an overly angry review and be a little more fair. To be fair: We found ourselves in that unenviable position of extremely tight budget, extremely tight time frame, and living far away from home. Because of this, I feel we weren't able to shop as carefully as we would have liked. When we found out we'd be expanding our family by two, we knew all of our children wouldn't fit in our hatchback--we would need a minivan. We spent months researching and decided on a Honda Odyssey. After a few more months of comparing prices, we saw a very clean looking 2008 Honda Odyssey at Georgia Import Auto (GIA). We live over 8 hours driving time away, but after running a carfax on the car, calling and speaking to the manager, Phillip, and carefully considering other options within the same distance or less, we decided to do an overnight trip to Atlanta. This is where I should advise anyone to never make an out of state car purchase on a tight time frame, unless you are a car guru or have money to waste, or don't mind disappointment. It is something I hope to never do again. My husband rented a car, drove 8-9 hours to Alpharetta, GA, got a hotel room, and showed up the next morning when the shop opened. He inspected the car, took it for a test drive, found several minor issues and showed them to Phillip. They replaced a tire and fixed something on the door latch. After a little bit of negotiation, he purchased the car. It only took an hour of driving on the high-speed interstate to start hearing noises that weren't at all noticeable on GIA's conveniently in-town test drive route. When he got home, we researched the noise and discovered it was likely a transmission issue. He called Phillip and asked him about this. Phillip denied any knowledge of transmission issues. We were worried enough about the car that we ran another car history report by autocheck. We had no idea it existed prior to this experience. It showed the car had been a lease car that had potential structural damage. When we called Phillip about this, he claimed the damage was simply a scratch. Perhaps he is right, but since he did not reveal anything to us about the car beforehand, we began to feel uneasy that we had bought a lemon. We took the van to the nearest Honda Dealership, over 45 minutes away. They found the transmission needed to be replaced. They said there was no cabin air filter. Phillip had specifically told us that the cabin air filter had just been replaced and was brand new. The Honda dealership also said they had never, ever seen such filthy transmission fluid. Phillip told us that the car had been thoroughly serviced before being put on the sales floor. Also, an engine anchor had to be replaced. We paid $500 in general car work, plus had to have the transmission replaced (it was still very narrowly under warranty). Since then, we feel we constantly hear strange noises, from creaks, to rattles under the hood, to splashes. We had the car detailed inside (Phillip told us the car didn't smell like smoke, but we found cigarette burns later and the car has been sprayed with the most potent and nauseating air freshener possible) and the technician found mildew on the carpet. At some point we also figured out that none of the four tires were matching and that one was actually the wrong size altogether. In short, this car has been grief for us. We are told that with the new transmission, it should last a while, but we would have rather avoided the hassle and frustration. Lesson learned. Also, after purchasing the car, GIA did not mail us the title. After 2 weeks and several phone calls, they finally overnighted it to us, on the last possible day for us to register it in our state without penalty. We know now that we should have done several things differently, but we were also told several lies about the van's condition. I would never shop here again.

Have been searching for a Honda Civic for my daughter and found a very clean Civic at a fair price while working with Shabbir. Much more reasonable prices than I had seen anywhere else. I wouldn't hesitate to buy another car from this company.

I had been shopping for cars for months (Honda Odysseys). I continued to see excellent prices at Georgia Import Auto online but was hesitant to pay them a visit since they were not a big box dealership. However, on the weekend, my wife and I made the drive to Georgia Import Auto (about 45 minutes for us). We checked out the car we saw online. Phillip G. (sales manager) met us outside after a few minutes to ask if we had any questions or wanted to take the car for a ride. It was completely laid back and definitely not pushy like other dealerships. We told him we were just browsing, and he grabbed a few set of keys for us, handed them over and let us browse at our pace! A few minutes later I saw Phillip walking back towards us with a battery pack. He said the battery on one of the vehicles had died earlier because the lights were left on. Phillip jumped the car for us himself to make sure we could see it with the full experience (that actually ended up being the car we purchased!!). However, we didn't purchase that day and walked in to hand back the keys. He gave us his card and told us to give him a call if we had any questions...no pressure at all to buy, he moved at our pace. After a few more days of scouring for prices online, we just couldn't beat the deal from Georgia Import Auto and it actually was the exact type of car we were looking for (miles, color, options, etc), so we decided to go back. I showed up at GIA first thing the next morning before they even opened. When Phillip arrived, he remembered us, and we began talking about the car again. I told him that I wanted to drive it to the closest Honda shop and have it inspected...no problem what so ever. GIA even had their mechanic look the car over one more time before I took it in. The Honda shop told me the car was in great condition except that the tire sensor on the back passenger side was malfunctioning (which Phillip already informed us about), and also that the airfilters needed replacement and new wiper blades. I called Phillip from the inspection shop, told him that the Honda shop also agreed that the tire pressure sensor was not working, and Phillip said "no problem, we'll take care of it." I took it back to Georgia Import Auto (which also has a full service shop integrated into the same building). They fixed the sensor and I agreed to pay the full price on the car (remembering it was already the best price I could find within a 100 miles). I love to negotiate, but this time I just felt that it was an excellent and very fair price...so I saved us all some time and took it for sticker. After we settled on price and signed documents, I then asked Phillip if they could give me a better price on the air filter and wiper blades than the Honda Service location. He told me not even to worry about it. He immediately made a call to their parts supplier who drove the filter/wipers to the dealership within 15 minutes and they installed them for me as a bonus! (now that's good service!). In fact, we waited for about 10 minutes for the parts to arrive but they hadn't yet - so Phillip called them back and basically told them that he was not happy because he had an unhappy customer that was waiting!! :)!! The parts arrived promptly 5 minutes later! After we closed the detail, they took the car to the back service area , checked it for emissions requirements and gave it a good detail and washing. Since I lived about 50 minutes away, I just stayed for a few hours during the day rather than going back home and coming back to make sure everything got wrapped up fine. I had a great time getting to know Phillip and Shabbir (both with the Sales Team). Phillip was great working all the documents and even got on the phone with my credit union to talk about the financing details. He was awesome, and the best part was that everything was casual and no pressure...it was an excellent experience. Couldn't say more positive things, I'll be back when it is time to retire my other car

Phillip is very good salesman, very helpful and honest. This is a good place to buy IF you don't try to get items fixed on the car, or dollars knocked off so YOU can have it fixed. We were OH SO CLOSE, but some repairs needed to be made, or price knocked off, but there was no "give." It wasn't Phillips' fault, but we went elsewhere and bought. It was a matter of principle as much as the money. By the way, the car we bought had the items fixed to our satisfaction.

Great car buying experience. This was my first time buying a car in the US and as everyone does i did feel my share of insecurities and doubt. After a month of research on the internet i finally zeroed down on this dealership as they had the perfect car we(me and my wife) were looking for. we reached there quite late in the afternoon, took a test drive and finalized on the car rite away.Everything looked great felt great and there was no doubt in my mind when i left the dealership... Shabbir was very patient and helpful. he answered all our questions promptly. just a working day later after finalizing everything with my auto financing union, i was fianally driving in the car of my dreamz... Bought a Honda Accord LX-P, with 35K miles on it for 15K(all inclusive)...I'm quite happy and would highly recommend this dealership...

My husband and I had been looking for an Accord for several months. We had been to all of the Dealerships around Chattanooga where we live, when my husband found Georgia Auto Imports on the internet. We found several cars that we liked online but were a little skeptical because we did not want to drive over two hours to find out that there were added fees or that the cars were not what they appeared to be online. We decided to take a chance and make the drive to Alphretta. We were so glad that we did!! We found everything exactly as it had been portrayed. The cars we went to see were very nice and clean and Phillip was very helpful. We found also when we went to purchase the car, that there were no added fees. Phillip was great, he really worked with us to finish the deal. The only trouble we had at all was deciding which vehicle to take home.

Buying a car at Georgia Import Auto was an amazing experience. It was so easy. You are able to drive any car you want and do it by yourself; no sales person rides with you. They sell high quality cars at great prices and the buying process and paperwork were so easy. Shabbir was just great to deal with throughout our day. Let me mention again the vehicle prices. You have vehicles that are only 10-15% into their useful life at are discounted 25-35% from the original selling price. Many have the remaining factory warranty in place. I travel a great deal of miles for my work and will need to buy a new car in a couple years. I will definitely be back at Georgia Import Auto to buy that car. I cannot say enough my experience. Absolutely no complaints whatsoever.

Shabbir, the office Manager, made this car-buying experience a stress and hassle-free experience. He?s very friendly and courteous. Competitive prices and quality cars. My mechanics pointed out a few minor issues, Shabbir took care of them, no question asked. The other sales person, Charles, is think his name is, is also very helpful. Highly recommended dealership, and will definitely go back for any future car needs.

I was looking for a late model Honda and short listed this dealer along with 5 others. I live in Forest Park so I ended up at other dealerships first. There is one dealership in Roswell that also had good prices but tried to add huge doc fees at the last moment. My last stop was Georgia Import. I was glad I didn't buy a car elsewhere. Their quality was top notch and there was no doc fee which I confirmed upon arrival. I test drove several cars and for the first time I had wide variety of choice. I was like a kid at the candy store. Long story short we ran out of time that day and had to leave. We did come back two days later and bought our car from them. Thanks guys for the Awesome experience and keep up the good work.