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Georgia Import Auto

(125 reviews)
Visit Georgia Import Auto
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 9:00am–6:00pm
Tuesday 9:00am–8:00pm 9:00am–6:00pm
Wednesday 9:00am–8:00pm 9:00am–6:00pm
Thursday 9:00am–8:00pm 9:00am–6:00pm
Friday 9:00am–8:00pm 9:00am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday 12:00pm–5:00pm Closed

Reviews

(125 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The easiest car purchase

I bought the nissan rogue from Georgia auto import.It was the easiest car purchase ever. The staff was very friendly and the sales people were not pushy at all. Greg was great!! I will definitely recommend Georgia Import Auto to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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rusty

Car was rusted underneath but was painted over to hide rust.Greg knew we were weary of rust because our last vehicle was rusty. He assured us we did not need to worry about rust. We purchased car and took to our mechanic to be serviced. Was informed of excessive rust. Next day got new tires and dealer informed us of bad rust at pinch welds on wheels that could be dangerous. I guess when your in your 70's you should be more aware of dishonest car dealers. My fault for believing that people are not going to cheat you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

First and foremost, thank you for purchasing your vehicle from us! We appreciate you taking the time to reach out and share your comments and feelings about our dealership. We rely on customer feedback for quality control. We are really disappointed to hear that you are unhappy about the rust situation on your vehicle. I spoke to Greg about this and according to him he did not promise that the vehicle would be rust free. From our experience every vehicle has some rust. We install new rotors on cars and after a few days we see rust on those rotors. Your vehicle being over 10 years old would have some rust on it. But it should NOT be unsafe to drive. I would recommend that you drop off the vehicle at our service center so we can take another look at it and make sure it is safe. The service center is open Monday through Friday 9AM to 6PM. Please call our service manager at 470-545-2204 to make an appointment. We apologize for the inconvenience. Please allow us to make things right for you. THANKS.

Customer wanted to buy a used car ? Bad Experience

I drove a hour and 15 mins to purchase a used car got there the car was not ready for purchase ? There were service Mechianic wrong vehicle ? But I was told the vehicle was ready to go ? First when I got there being an African American No one spoke or greeted me? After 15 min the salemen show up? All he said he was sorry that I drove this far and the vehicle was not working? Being a business owner myself I know how to treat peoples regardless of Color? Georgia Import this is Unacceptable? Thank you

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We are sorry that we could not attend to you on time when you came in. We were short staffed that week and our sales manager who is an African American as well was on vacation. We do not discriminate. It was just a busy day and preference is given to customers who had appointments.

Mustang purchase

I was pleased to find my dream color combination,let alone my ideal car and the staff was great to deal with,a great experience over all. I would buy another car from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Cory is the best!

Great experience! Very professional business. Everyone was very nice and helping. I would definitely recommend anyone to come to this location. Everything was very smooth and we were happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer

Wonderful and helpful! Kevin was so extremely comfortable to work with and they have done everything they said. I would definitely recommend Kevin at GA Import Auto!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Overall great experience!

I purchased a 2011 Dodge Charger from Georgia Auto Import about two weeks ago. My car is great inside and out! My car was used and sold ?as is? after my purchase I noticed my brakes were sqeeking and needed to be replace soon. I contact the dealer and informed them about this , and I was able to bring my car back to them the next day so they can take a look. They replaced all of my brakes and fuse for my horn free of charge. No questions asked! That was excellent customer service! The employees were very friendly, honest and knowledgeable. My buying process was quick and easy! Thank you for my car, I love it. Glad I came here. Lawrenceville

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quick, informative response. Did not visit dealer.

Quick, informative response. Provided requested information on vehicle and offered to speak further via telephone. Did not visit dealer because I found what I wanted at another dealer.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Back things up

I bought a 2008 BMW. When I drove it the steering wheel was not straight, and I brought it to the salesman attention. They said they had the car aligned. He showed me the paper work from the place where it was aligned. After buying the car it drove so so. I put new tires on it, and it was better, bt steering wheel was still off. I took it to the BMW dealer in Athens, for them to check out. When They put it up on the machine the alignment was off so bad I had to pay $140 for a realignment. When I called the dealer to tell them about it they were not supportive at all. I was told they would pay the $60 for the alignment they did, but would not pay for the new alignment. I was told this in a very rude manner. I was told that I should have not taken it to the dealer to have it fixed. I just spent money on a car to drive and I wanted it right. I called the dealer on a Monday After I bought the car on Friday. They said they would call me back about the situation, but I had to call the back the following Friday. I am not sure if they would have ever called me back. The salesman I dealt with was nice, but when I talked to the Manager if that was who it was, was the rude one. I will never buy another car from them again, even if they are the only ones with cars. I will walk. Customer service is the worst I have ever experienced.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5 Star Service! Delighted Repeat Customer

Georgia Import Auto spells quality, honesty and efficiency in service! Just purchased our 6th car from this dealer, a low mileage 2015 Avalon in showroom condition and at an amazing price. The entire process was smooth from start to finish and everything delivered as promised. Wouldn't go elsewhere to buy our next car! Anyone in the market for a used car, wanting a fair, honest, efficient service along with excellent quality product , I would highly recommend them to check out Georgia Import Auto. Worth the drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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