As soon as I spoke with Ritchie, the dealer, I knew I was going to leave the dealership that day with a vehicle from their inventory. I was told that
I could take the car for a test drive alone as long as I needed, which is the first time that has ever happened to me at any dealership. When I returned he spoke with me and was very honest and knowledgeable about the sales process. He gave me a good deal for my trade in as well. My family and I are very happy with our new vehicle! The price we paid was excellent and the experience was a breeze. Not once did I feel overwhelmed or pressured due to the nature and attitude of my salesman, Ritchie. I will be recommending this dealership to anyone I know whom is looking for a newer vehicle.
Glad you're happy with your Escalade, Rich! Look forward to hearing from you in the future! Thanks, Ritchie
Our salesman, Garriet, knew that we had been looking for an Explorer. After time had passed and he knew he had a quality car for us with low mileage,
he let us know and offered us the best price within 50 miles. Not only was he honest and helpful, he made buying a car an enjoyable experience. The process of the purchase was quick and seamless. If you have a specific car in mind, let him know, as he has a good eye for quality used vehicles.
My wife and I were interested in a VW EOS and had been looking for about a month when my wife found one here at Lancaster Car Co. We stopped on a Sund
ay just to "check it out". We did not want the color but the car was beautiful for a 2008 model. We continued searching and found 2 others in the area. Both were not as nice as the 1 at LCC. I took time to drive the vehicle without my wife and had the pleasure to meet Danny. He is my type of a car salesman. He said he would get a plate and the keys and off I went. The vehicle was awesome. I think if my wife was present we would have purchased on the spot. I told Danny not to sell it till we could decide over the weekend. I called Danny Sunday and told him we would purchase on Monday. Ritchie handled the paper work on a ugly rainy day. He allowed me to drive the vehicle to Ephrata so that our mechanic could check it out. The purchase was flawless and everyone was as professional and nice as could be. If you want high pressure go else where. If you want courtesy and down to earth visit Lancaster Car Company.
We're glad you're happy with your EOS! Ill keep any eye out for it at the beach this summer! Thanks again! Ritchie
Danny, Richie, I wanted to take a minute to thank you both for a very pleasant experience. I am very happy with the 2008 STS. You guys are a first c
lass team and it was a pleasure speaking with you and buying from you. I will truly keep you all in mind for my next car. Keep up the great work. Bill
Thank you very much, Bill! We appreciate your business! Thanks, Ritchie
If you are looking for high quality cars in a no nonsense environment you found a great source. We purchased a used Lexus and will buy other cars fro
m them. Great value in high quality cars!
Glad you're happy with your Lexus Stan! We'll be in touch! Thanks, Ritchie
Very positive low pressure experience with this dealership. I was initially anxious about purchasing an expensive vehicle from out of state, but Dann
y put me at ease immediately and throughout our dealings. The finance person PAT was equally helpful. The BMW was exactly as advertised and all questions were patiently answered. Shipping the vehicle went smoothly as well. I would highly recommend this dealership and the people working there.
We're glad you're happy with your BMW Mr Bez! We appreciate your business, and your trust in us while purchasing your 650 site unseen! Take care!
This was the first time I purchased from a non-manufactures dealership and it was an easy process and Rich was amazing and walked us through the whole
process. All the financing was done at home so all we had to do was sign on the dotted line the next day, and we received the plates and everything. The whole processes in the dealership took less than 30 minutes. We did have a bit of a wait when we first got there because rich was busy making a sale but that is to be expected.
Glad you like your new F-150, Tobe! Sorry for the wait and we appreciate your business!
Ritchie and the team at Lancaster Car are professional and friendly. No pressure sales. Extremely efficient process in a professional friendly envir
onment. If you need a car and want a great deal, professional service and a friendly environment - Lancaster Car is the dealership for you!
Glad you are happy with your new Corvette, Mick! We appreciate your business!
Had a great experience with Lancaster car company good quality vehicles Great customer service. Definitely come back again
Thanks Tommy! We appreciate you and your family's repeat business!
I recently bought a BMW X5 35d from Lancaster Car Company. I was helped by Ritchie (the owner/ operator I believe) and couldn't of asked for a better
buying experience. Not only was the car in great shape but he was able to work with me on pricing and financing. All paperwork was taken care of on site and I would definitely recommend or buy again!
Glad you are happy with your X5 Roscoe! Best of luck with your new business venture back here in PA!