Skip to main content

Lancaster Car Company

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (220 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (220 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Can't Beat Lancaster Car Co.!

The Lancaster Car Co. makes buying a car a stress free experience. The quality of the vehicles, low pressure sales, and overall buying process is outstanding. I will always steer those looking for a used vehicle to Lancaster Car Co.-you can't go wrong!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks Brian! Glad you're happy with your 7 Series! Take Care! Ritchie

Great experience!

I had an outstanding experience with Lancaster Car Company from the first visit all the way through buying the car. They have a no pressure sales team that is helpful and professional. Ritchie made the used car buying experience enjoyable and was very helpful and patient thoughout the whole process. The quality of the cars speak for them selves, but its the quality of the staff is what would bring me back. Well worth the drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks Mike! Glad you're happy with your BMW! Take care! Ritchie

Car buyer

just had the most awesome experience with this used car dealer in PA. Lancaster Car Company. Bought my dream car, which I have been looking for about 1 year, from them. Sight unseen , so a little scary. Richie, made me feel so comfortable. Everything he said, he would do, did it and more. Great, honest guy. I also called around to ask for recommendations and I got the best feed back. Sent him the money, and within 1 day I had the car in Mass. The carrier company, even the driver, were so nice. The driver, which spoke my language, portuguese, even showed me how to start the car (LOL). So, if you are in the market for a used car, give them a try.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Susana, Glad you are happy with your X5! I enjoyed chatting with you throughout the week! Take care!! Thanks, Ritchie

Excellent experience!

I bought my very first car, 2017 Chevy Cruze. I got an excellent deal on the vehicle, and the customer service was amazing! I shopped around before I bought this car, and this was by far the best experience I ever had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks Tarah-Lynn! We're glad you're happy with your Cruze and appreciate your business! Take Care!

Great experience overall

From start to finish, the buying process was great! Painless throughout. Ritchie was great to work with and even gave us the best offer we received for our trade-in. At no point did we feel like we were being pressured or that something was being hidden. We look forward to coming back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Glad you're happy with your Pathfinder, Andy! We appreciate your business! Thanks, Ritchie

Easiest Buying Experience Ever!

Our salesman, Garriet, knew that we had been looking for an Explorer. After time had passed and he knew he had a quality car for us with low mileage, he let us know and offered us the best price within 50 miles. Not only was he honest and helpful, he made buying a car an enjoyable experience. The process of the purchase was quick and seamless. If you have a specific car in mind, let him know, as he has a good eye for quality used vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your kind words, Nancy! We are glad you're happy with your Explorer!

The VW Eos Search

My wife and I were interested in a VW EOS and had been looking for about a month when my wife found one here at Lancaster Car Co. We stopped on a Sunday just to "check it out". We did not want the color but the car was beautiful for a 2008 model. We continued searching and found 2 others in the area. Both were not as nice as the 1 at LCC. I took time to drive the vehicle without my wife and had the pleasure to meet Danny. He is my type of a car salesman. He said he would get a plate and the keys and off I went. The vehicle was awesome. I think if my wife was present we would have purchased on the spot. I told Danny not to sell it till we could decide over the weekend. I called Danny Sunday and told him we would purchase on Monday. Ritchie handled the paper work on a ugly rainy day. He allowed me to drive the vehicle to Ephrata so that our mechanic could check it out. The purchase was flawless and everyone was as professional and nice as could be. If you want high pressure go else where. If you want courtesy and down to earth visit Lancaster Car Company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're glad you're happy with your EOS! Ill keep any eye out for it at the beach this summer! Thanks again! Ritchie

First Class Team

Danny, Richie, I wanted to take a minute to thank you both for a very pleasant experience. I am very happy with the 2008 xxx. You guys are a first class team and it was a pleasure speaking with you and buying from you. I will truly keep you all in mind for my next car. Keep up the great work. Bill

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you very much, Bill! We appreciate your business! Thanks, Ritchie

Great Cars and no nonsense treatment

If you are looking for high quality cars in a no nonsense environment you found a great source. We purchased a used Lexus and will buy other cars from them. Great value in high quality cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Glad you're happy with your Lexus Stan! We'll be in touch! Thanks, Ritchie

Fabulous customer service in out of state purchase

Very positive low pressure experience with this dealership. I was initially anxious about purchasing an expensive vehicle from out of state, but Danny put me at ease immediately and throughout our dealings. The finance person PAT was equally helpful. The BMW was exactly as advertised and all questions were patiently answered. Shipping the vehicle went smoothly as well. I would highly recommend this dealership and the people working there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're glad you're happy with your BMW Mr Bez! We appreciate your business, and your trust in us while purchasing your 650 site unseen! Take care!