Reviews
Write a reviewAwesome experience
This was the first time I purchased from a non-manufactures dealership and it was an easy process and Rich was amazing and walked us through the whole process. All the financing was done at home so all we had to do was sign on the dotted line the next day, and we received the plates and everything. The whole processes in the dealership took less than 30 minutes. We did have a bit of a wait when we first got there because rich was busy making a sale but that is to be expected.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad you like your new F-150, Tobe! Sorry for the wait and we appreciate your business!
Fantastic experience -Five Star!!!!!
Ritchie and the team at Lancaster Car are professional and friendly. No pressure sales. Extremely efficient process in a professional friendly environment. If you need a car and want a great deal, professional service and a friendly environment - Lancaster Car is the dealership for you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad you are happy with your new Corvette, Mick! We appreciate your business!
Ram 1500
Had a great experience with Lancaster car company good quality vehicles Great customer service. Definitely come back again
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Tommy! We appreciate you and your family's repeat business!
Great Dealership & Great Car!
I recently bought a BMW X5 35d from Lancaster Car Company. I was helped by Ritchie (the owner/ operator I believe) and couldn't of asked for a better buying experience. Not only was the car in great shape but he was able to work with me on pricing and financing. All paperwork was taken care of on site and I would definitely recommend or buy again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad you are happy with your X5 Roscoe! Best of luck with your new business venture back here in PA!
Great Experience
Fantastic experience with the Lancaster Car Company. Highly recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your business, Gary! Glad you're happy with your Jetta! Thanks, Ritchie
Top Quality Buying Experience
As soon as I spoke with Ritchie, the dealer, I knew I was going to leave the dealership that day with a vehicle from their inventory. I was told that I could take the car for a test drive alone as long as I needed, which is the first time that has ever happened to me at any dealership. When I returned he spoke with me and was very honest and knowledgeable about the sales process. He gave me a good deal for my trade in as well. My family and I are very happy with our new vehicle! The price we paid was excellent and the experience was a breeze. Not once did I feel overwhelmed or pressured due to the nature and attitude of my salesman, Ritchie. I will be recommending this dealership to anyone I know whom is looking for a newer vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad you're happy with your Escalade, Rich! Look forward to hearing from you in the future! Thanks, Ritchie
Smooth Sailing
Fine people and a pleasure to deal with - competent,courteous and relaxed.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad you are happy with your new Vette Bruce! Take Care! Thanks, Ritchie
Great place to buy a vehicle
I had a great experience with Lancaster car co. Purchjng our 2007 nissan quest.I would go back to purchase another vehicle. Gary and mary thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad you're happy with the Quest, Gary and Mary! Please feel free to call me with any future automotive needs! Thanks, Ritchie
Great Car Buying Experience
This was my first time purchasing a car from Lancaster Car Company and couldn't be happier with my experience. Richie was great to work with and gave me a great deal on both my trade and the 2012 Jeep Wrangler I purchased. I will definitely look at Lancaster Car Company before any other dealership the next time I'm in the market for another car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your purchase, Ryan. We appreciate your business! Look forward to hearing from you in the future! Thanks, Ritchie
Pleasant, Responsive, Easy Transaction
I had a great experience with Lancaster Car Co. when purchasing my '14 Audi A4. I got a very fair deal on my purchase and on my trade, with 0 pressure. Ritchie was very easy to deal with and he understands how to communicate via text and email. This is extremely important for those of us with busy workday schedules. Everything that could be done without me physically present, he did, so I wasn't wasting time sitting in a dealership while a salesperson was disappearing for long periods of time to confer with a manager or financial person. All decisions and financing was handled with me providing information online or via text. I simply showed up, signed some papers, finalized at a local notary, and drove away.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad you're happy with your purchase Drew! Feel free to contact us in the future with any automotive needs! Thanks, Ritchie