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Garavel Subaru

(7,072 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(7,072 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Garavel Subaru from DealerRater.

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Simply the right choice!

I highly recommend John Bonine and Garavel Subaru of Norwalk! John was kind and patient while helping me chose the right car. I absolutely love my new 2018 Subaru Legacy! Knowing that Tony Cornelio is the Service Manager is an added plus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

good inventory, helpful sales staff

Seems like a good dealership overall. We had a good experience with Jeff Nunez, He was very enthusiastic and accommodating, and followed through on all that we asked of him. We also found that Jose in finance was very knowledgeable, and worked with us to get where we needed to be. There was a bit of the usual upselling, but not all that bad. I will certainly start my next car search at Garavel, .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Garavel Subaru

Great Service Department. Very professional and informative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Wonderful experience!

Dave Novik is the consummate professional and a great “face” for,the dealership. Dave’s approach to the sale was characterized by: 1. A very professional, thorough presentation of the features of the vehicle 2. Carefullly listening to our needs 3. Great patience in providing answers to all of our questions and 4. A complete.review.of the features and purposes of the complex instrument panel at the time of delivery. All In all we were thrilled with the treatment we received by all of the people at the dealership and would be pleased to recommend the dealership to both friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Was a pleasure doing business

Got a great car at a great price, what more could you ask for? Thanks to Sam and Joe the transaction was smooth and painless, have done business there before, and will again. Thanks to All!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience!

Everyone was friendly and helpful. They went out of their way to be hospitable. The entire transaction was quick and other than my signature everything was handled for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sold!

After getting into an accident I was dreading needing to get a new car. But Sam and everyone at Garavel were awesome and made the experience painless!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Gary is great

Gary is very professional, efficient and being very transparent throughout the whole purchase process. No hidden fees, very competitive prices, and prepared everything in advance. I am very happy doing business with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Tony and his crew are pleasure to deal with

I went in for a loud noise and the crew were able to find it and fix it they even went above and beyond to get me loaner car and kept me informed on the status of my repair! Truly an unparalleled experience! Will also shop at Garavel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Subaru Outback

Buying a car can be a stressful, chaotic and complicated process but with Nicole helping me out it turned into a SIMPLE, EASY and PLEASANT transaction at every step of the process. She did her absolute BEST to accommodate me, my needs and requirements and succeeded every step of the way. I'll always drive a subaru but because of this experience Garavel Subaru will also be my first choice of dealer for the next one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.