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Garavel Subaru

(7,072 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(7,072 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Garavel Subaru from DealerRater.

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A Dealership That Delivers

Fantastic dealership. This dealership was not the first one I went to but it certainly was the last. Joe, Paul and Tom were great and very accommodating. The prices were very fair from the trade in to the purchase and the service we received was top notch. We will be back for our next purchase for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good experience

I bought my new Forester at Garavel Subaru. The overall experience was quick, easy and pleasant. The staff was professional, helpful and courteous. I would recommend Garavel Subaru to anyone looking to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Recall

From the time I dropped my car off, I was treated with friendliness and respect. The young lady helping Diego check vehicles in was polite. When I called to check on the status of my car, there was no putting me on hold- the information was right there. Smiles when I went to pick my car up. And this was for recall work! I have had other vehicles go in for recall work, and was treated like a second class citizen. Not the case with this service department. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

No BS

Great dealer.Friendly, No BS. Easy pleasant process. I would reccomend to anyone getting a used or new car to check them out. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Card and Excellent Service

Gary gave me a great deal with impeccable customer service. No worries, no hassles. Excellent job! I have leased several cars from Gary and recommend him and Garavel Subaru highly. Nothing but the highest marks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Buy Forester From Garavel

I bought my new Subaru Forester in the Garavel Norwalk Subaru dealership. My previous Subaru Forester has been fully crashed when I have been waiting a green light before a crossing. Subaru is very safe model I have had no scratches even. I have got some experience with other Subaru dealers in the area but I made the chose - Garavel. When you have so many models choices and so many dealerships the right chose of customer service and the person whom you are buying your car from are very important. The reason I bought my car from this dealership is the sales person`s knowledge, expertise, care and Garavel gave me the car I was looking for. My salesman, Gary Baumann, was friendly, eager to answer any questions. Gary gave me a price that beat the competition. He just took the car delivery, the whole process couldn't have been simpler, no hidden charges or hard sells. Gary was polite and punctual always. Thanks Subaru! Thanks Garavel! Thanks Gary!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Quick and excellent service

The car was serviced as my husband waited and was done sooner than we thought. All was well and we appreciate this. The service staff is always friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A comfortable and satisfying car buying experience

This was my first time in a Subaru showroom. I was pleased with the ‘no pressure’ approach to introducing me to to the models that met my objectives. Once I decided what to buy, there were no surprises as the purchase was completed. Starting with our salesman, Conroy, everybody we dealt with at this dealer seemed focused in making this a pleasant experience...and it certainly was. More importantly, my Subaru has been great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

attentive,

It was very nice to find this dealer; i didn't know they sell used car, I received good attention; the salesman was very supportive, polite and patient, the car I bought is in excellent condition, I liked the extended warranty option.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Went out of their way to make a great deal

I purchased the car I was looking for and am very happy. I traveled far to get it. Marco and Sam were my salespeople. They are a terrific sales team. Thank you both for going out of your way to get me a great deal on a beautiful Outback.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.