Reviews
Conroy was terrific!
This was the smoothest car purchase I have experienced. Conroy really knows his product and his communication with us was flawless. Great follow-up! I have had my 2018 Outback a week and am working my way through the owner's manual knowing that all of my questions will be answered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First service on my subaru
It was easy for me to drop my car off the night before my next day early appointment and the service dept called me by 9:00 stating my car was ready. Work was completed on time and was ready for me before I thought it would be completed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First Subaru, won't be the last...
This is my first Subaru and my best car buying experience ever. The folks at Garavel are super professional and easy to work with. The sales staff are knolegabke, open, and create a no-pressure environment. Delivery was fast and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly, knowledgeable sales staff made the process easy.
The staff listened to my needs and sold me a great car. In particular, Sam was very attentive and made the buying process very efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Businesslike, Polite And Respectful Of Time & Needs
I was more than favorably impressed with all aspects of my used Suburu Forester purchase from Garavel Suburu. From the time I arrived at Garavel's pre-owned lot, through and inclusive transaction closing and vehicle delivery, I was treated in a most polite, businesslike and respectful manner. All of the Garavel employees with whom I interacted made this vehicle purchasing experience remarkable. Special thanks to Joe Wiatrzyk, Paul Albert, Marco Onelli and Tom Nerreau!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Repairs
The person I worked with get my car fixed was pleasant, understanding, and courteous. He worked with me every step of the way, from the estimate of the cost to giving me back my keys when my car was finished.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Service staff exceptional and service completed within the expected time frame. Service staff reviewed the invoice information and explained each piece of the service results.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
I had a good experience, was done in a timely manner. Everyone that I was in contact was pleasant and helpful.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Friendly, helpful staff made the buying process easy
The staff at the dealership made the buying process go as painlessly as possible. Everyone I dealt with, mainly Sam, was extremely helpful and friendly. They were flexible with my time availability and even helped me return my rental car. I would definitely recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Garavel Subaru
Great Service Department. Very professional and informative.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase