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BMW of Des Moines

(459 reviews)
Visit BMW of Des Moines
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 9:00am–7:00pm
Tuesday 9:00am–7:00pm 9:00am–7:00pm
Wednesday 9:00am–7:00pm 9:00am–7:00pm
Thursday 9:00am–7:00pm 9:00am–7:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–6:00pm
Sunday Closed Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award

Reviews

(459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Des Moines from DealerRater.

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WOW!!!

My new BMW is INCREDIBLE--just like the entire staff at BMW of Des MOINES!! Thanks!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding purchase experience!

Ask for Ira, he does an excellent job and makes the purchase experience easy! My wife and I had been in several times looking at different options. Ira was patient, really listened to our needs and allowed us to make the decision that worked for us. Thanks to the BMW of Des Moines team for staying 2 hours after close to make sure we were taken care of. This was our first BMW purchase and it’s been great. Thanks Ira!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Steve Smith

Very satisfiy experience with all of the people involved. Ira and Solomon looked out for my interest and my needs and did an expert job helping me in every detail.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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ira is who you need on your side

Ira by far has proven to be a true professional from the selection process to the pick up process bmw of Des Moines and ira are on your side

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The easiest ever car purchase

I am very happy to share my recent car purchase experience from BMW of Des Moines. The whole process was made very easily and as stress-free as it could be. Personally, I would like to say a HUGE 'Thank You' to my sales advisor, Calvin Conley. He was such a pleasure to work with and I would recommend him to anyone who is looking for a BMW. Calvin was very knowledgeable and assisted me with ALL the questions and concerns I had. So, I couldn't have had a better advisor! I am very grateful for hassle-free and such amazing experience. Thanks again !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing Experience

I helped my mother look for a convertible. They had one here and Ira Booker was extremely helpful and provided a large amount of information and pictures to make an educated purchase. We are located over 1000 miles away and had to get the car delivered. This is a process we were not familiar with but Ira helped us along and always answered the phone if we had any questions. The process was smooth and I was very impressed with the service. Ira Booker is the best car salesman I have ever spoken to!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Smooth and helpful.

Anthony was a pleasure to work with. Nathan was very helpful, patient and knowledgeable. Solomon was too high pressure and we felt he had a quota to meet. He would rather talk about your car breaking down (pushing extended warranties) than it being reliable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Fantastic experience

This was by far the easiest car purchase I have ever made. Kelly Osborn was great to work with and helped me every step of the way. They were professional and very customer focused.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Awesome experience when purchasing my BMW

I would like to thank Calvin Conley for providing excellent customer service experience. He made the whole process seem very easy and painless. I would go back to the dealership and work specifically with Calvin in a heartbeat. Thank you so much for being very professional, paying attention to details , listening to me and meeting my new vehicle needs. I highly appreciate that I had a chance to work with such a great sales advisor. Thank you very much! Valentina

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great experience

Ira was great to work with and took care of all our needs. He was friendly and knowledgeable. We will definitely be back the next time we are looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.