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BMW of Des Moines

(459 reviews)
Visit BMW of Des Moines
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 9:00am–7:00pm
Tuesday 9:00am–7:00pm 9:00am–7:00pm
Wednesday 9:00am–7:00pm 9:00am–7:00pm
Thursday 9:00am–7:00pm 9:00am–7:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–6:00pm
Sunday Closed Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award

Reviews

(459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Des Moines from DealerRater.

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Brake flush and micro filter replacement

The experience was friendly and I was given a descriptive breakdown of all the areas my car needed attention to. Communication was terrific and the technicians worked quick and efficiently so that I was not waiting around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2014 Ford Edge

Kelli went above and beyond my expectations in getting me the car that I fell in love with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Seth Campbell

Bought a beautiful used Jeep from Seth Campbell! He was super friendly, not pushy, and hooked me up with a great trade in. Highly recommend doing business with him and BMW of Des Moines, the entire staff was spot on and my kid highly recommends the chocolates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quality Vehicles that are fun to drive

Eric Huinker worked with us on a purchase of an X2 in August, 2018 and a Z4 Roadster in March, 2019. He was conscientious and thorough without being too “pushy” which is why I sought him out for the more recent purchase. Kaitlin Kelly has been my Service Advisor the last couple of years and is a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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It was fantastic great place and people

Calvin Conley was very professional and easy going . He made the process super easy and quick he was also knowledgeable on anything I asked him without hesitation . This place is top notch and I highly recommend it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I don't understand what "Title" means

Excellent service provided by a staff that knows me and appreciates my loyalty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Surpassed every expectation!

Congrats to Scott Long and Jim Weaver on expediting my X7 order ! The process from pricing to trade in was painless and quick. I was lucky enough to pick my vehicle up at the BMW plant in South Carolina — wow. Bucket list experience! Ask Des Moines BMW about this hidden EXTRA ! BMW paid for hotel , meals , factory tour and performance driving experience ! ( wait until you do a hot lap in BMW around the track !!). I’m a customer for life of BMW Des Moines !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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What a terrific experience!

My wife and I recently purchased a new vehicle from BMW of Des Moines and what a terrific experience from start to finish! The friendly smiles and positive atmosphere really make you feel apart of the BMW family. Our salesman Ira Booker is the MAN! He literally went above and beyond to make our purchase as hassle free as possible. From his patience and his calm demeanor to his vast knowledge and professional (no-pressure) approach, he's second to none. I've been an enthusiast my entire driving career and purchasing a BMW can be intimidating, but Ira made our experience at BMW DM much more enjoyable. Highly recommend Ira and the team in Des Moines! They've certainly earned repeat customers.Thank you guys, we love our new X3!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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2003 Ford Windstar

A very good experience. Everyone friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service and repairs

I went to get something fix to my bmw and they took a whole month and when I went for my car it had all kinds on lights in my dashboard they told me a senior went bad in their hands but didnt fix it they recommend to get it fix in my own cost..not good because I trust my car in the their dealership but now I dont recommend this to no one.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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