Reviews
Brake flush and micro filter replacement
The experience was friendly and I was given a descriptive breakdown of all the areas my car needed attention to. Communication was terrific and the technicians worked quick and efficiently so that I was not waiting around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2014 Ford Edge
Kelli went above and beyond my expectations in getting me the car that I fell in love with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Seth Campbell
Bought a beautiful used Jeep from Seth Campbell! He was super friendly, not pushy, and hooked me up with a great trade in. Highly recommend doing business with him and BMW of Des Moines, the entire staff was spot on and my kid highly recommends the chocolates.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Quality Vehicles that are fun to drive
Eric Huinker worked with us on a purchase of an X2 in August, 2018 and a Z4 Roadster in March, 2019. He was conscientious and thorough without being too “pushy” which is why I sought him out for the more recent purchase. Kaitlin Kelly has been my Service Advisor the last couple of years and is a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was fantastic great place and people
Calvin Conley was very professional and easy going . He made the process super easy and quick he was also knowledgeable on anything I asked him without hesitation . This place is top notch and I highly recommend it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I don't understand what "Title" means
Excellent service provided by a staff that knows me and appreciates my loyalty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Surpassed every expectation!
Congrats to Scott Long and Jim Weaver on expediting my X7 order ! The process from pricing to trade in was painless and quick. I was lucky enough to pick my vehicle up at the BMW plant in South Carolina — wow. Bucket list experience! Ask Des Moines BMW about this hidden EXTRA ! BMW paid for hotel , meals , factory tour and performance driving experience ! ( wait until you do a hot lap in BMW around the track !!). I’m a customer for life of BMW Des Moines !!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a terrific experience!
My wife and I recently purchased a new vehicle from BMW of Des Moines and what a terrific experience from start to finish! The friendly smiles and positive atmosphere really make you feel apart of the BMW family. Our salesman Ira Booker is the MAN! He literally went above and beyond to make our purchase as hassle free as possible. From his patience and his calm demeanor to his vast knowledge and professional (no-pressure) approach, he's second to none. I've been an enthusiast my entire driving career and purchasing a BMW can be intimidating, but Ira made our experience at BMW DM much more enjoyable. Highly recommend Ira and the team in Des Moines! They've certainly earned repeat customers.Thank you guys, we love our new X3!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2003 Ford Windstar
A very good experience. Everyone friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service and repairs
I went to get something fix to my bmw and they took a whole month and when I went for my car it had all kinds on lights in my dashboard they told me a senior went bad in their hands but didnt fix it they recommend to get it fix in my own cost..not good because I trust my car in the their dealership but now I dont recommend this to no one.
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase