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Quakertown Mitsubishi

(464 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
New (866) 893-9426 (866) 893-9426
Used (866) 852-8941 (866) 852-8941
Service (866) 894-4017 (866) 894-4017

Reviews

(464 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Quakertown Mitsubishi from DealerRater.

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I had a tight budget, and instead of pushing something

I had a tight budget, and instead of pushing something questionable, the manager told me to wait a couple of weeks for better deals. You don’t hear that often. I didn’t buy then, but I’ll be back when ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you, Garfield! It means a lot that you noticed the honesty and care. We truly want what’s best for our customers. We appreciate your great feedback!

I only wanted to ask about financing rates, but at

I only wanted to ask about financing rates, but at Quakertown Mitsubishi they approved me in 20 minutes and offered a test drive in Mazda around the loop. Still crunching the numbers, but the process felt refreshingly honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you, Jenna! We’re so glad to hear your experience felt honest and easy. Even if you’re still weighing your options, we truly appreciate you stopping by and giving us the opportunity to help. If you have any more questions as you crunch the numbers, we’re always here!

Booking a test drive or service online is simple and

Booking a test drive or service online is simple and hassle-free. No need to call or chase anyone down, and they don't list sold cars as available. Straightforward approach, which I appreciate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Verna! We're so glad to hear you found our online process easy and hassle-free. We work hard to keep things straightforward and transparent, and it's great to know that stood out to you. We truly appreciate your kind words and look forward to helping you again soon!

I showed up with questions, not cash - and they still

I showed up with questions, not cash - and they still treated me like I mattered. That respect? It stuck with me. Now I recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing such a meaningful experience! We believe every customer deserves respect and care, no matter the situation. It’s wonderful to hear that our team made a lasting impression, and we truly appreciate you recommending us to others!

I was stuck trying to decide, but the manager Matt just

I was stuck trying to decide, but the manager Matt just calmly explained the differences between the trims. No pressure, no jargon. Just straight talk. That really helped me feel more confident making a decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kait! Thanks for sharing your experience. We’re glad Matt could help make things clear and easy for you without any pressure. It’s great to hear you felt confident in your decision. Enjoy your new vehicle!

The whole vibe encourages real conversations.

The whole vibe encourages real conversations. Consultants know their stuff, explain everything clearly, and don’t pressure you. One of the best dealership experiences I’ve ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi! We’re thrilled to hear you had such a positive experience at Quakertown Mitsubishi. Our team works hard to keep things honest and easy, so it means a lot that you noticed. Thanks for sharing!

What stood out is that the staff don’t act like superstar

What stood out is that the staff don’t act like superstar salespeople. One manager John just walked over when he saw me looking at a Ford Mustang and quietly showed me everything. Felt like they weren’t trying to sell, just helping me choose.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you, James! We’re glad to hear our team made you feel comfortable and supported without any pressure. That genuine, helpful approach is exactly what we aim for. We appreciate your feedback and hope to assist you again soon!

The showroom is quiet, no chaos or pressure like other

The showroom is quiet, no chaos or pressure like other places. No yelling about promos, no salespeople sprinting around with tablets. You can just sit in the car, think things over, ask questions. I really value that calm environment - I’ll be back, just for the peace of it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kris, thank you for sharing your experience. We’re glad you appreciate the calm and pressure-free environment at Quakertown Mitsubishi. We look forward to welcoming you back anytime!

I used to get stressed just thinking about car

I used to get stressed just thinking about car dealerships - it always felt overwhelming. But here… they were just real people. Talked to me normally, smiled without being fake. I left with a smile too - not just because of the car, but because of how it felt. Really warm experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for such a heartfelt review. We're so glad your experience felt genuine and comfortable; it means a lot to know our team helped change that for you. We're thrilled you left with a smile and truly appreciate you sharing this!

I don’t usually write reviews, but I had to this time.

I don’t usually write reviews, but I had to this time. The staff were so chill, no attitude, just explained everything clearly. I was looking at a Mirage for the first time, and they not only showed it, they explained how to maintain it cost-effectively. I left feeling like I’d found my dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share this. It means a lot, especially since you don’t usually write reviews! We’re glad the team made you feel comfortable and informed, and that the Mirage stood out as a great fit. We’re honored to be your go-to dealership and look forward to seeing you again!