Reviews
Over The Top!
On 4/4/15 I decided to lease my second Mercedes at Ray Catena of Union, NJ because of its courteous and warm facility. Besides enjoying driving a new Mercedes, I knew that I could count on the caring, savvy and professional demeanor of Chris Popin, Sales & Leasing Representative. So, my experience there was as excellent as I expected it to be. I highly recommend this dealership and Chris without any hesitation. You are the best!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are very happy to hear about your experience with Chris. We appreciate your kind words and look forward to seeing you again soon. Enjoy your new Mercedes-Benz !
"Over the Top"
On 4/4/15 I decided to lease my second Mercedes at Ray Catena of Union, NJ because of its courteous and warm facility. Besides enjoying driving a new Mercedes, I knew that I could count on the caring, savvy and professional demeanor of Chris Popin, Sales & Leasing Representative. So, my experience there was as excellent as I expected it to be. I highly recommend this dealership and Chris without any hesitation. You are the best!!!! Maria V.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car leasing experience!!
Victor Kaczynski is the most professional and accommodating car dealer Ihave ever dealt with. He found the Mercedes vehicle I was interested in at a very satisfactory price. My overall experience was amazing, Victor was a gentleman, professional and efficient in expediting my new car lease. The showroom was impressive, as was the staff that patiently went over the main features of my new GLK. I would certainly recommend Ray Catena of Union to all interested in a new Mercedes-Benz, and Victor for his polite, knowledgeable, and truly friendly demeanor.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are very happy to hear about your experience with Victor. Customer satisfaction is very important to us and we appreciate your positive feedback. Enjoy your new Mercedes-Benz GLK350 !
Amazing!
Everyone from the time you walk in the door is professional in every way; from greeting you as you walk in, to shaking your hand has you walk out. They are there to serve you and they make a conscience effort to do all they can to help you find that special car. We highly recommend Ray Catena Merecedes-Benz and thank you Rich Kazdan for a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car leasing experience!!
Victor Kaczynski is the most professional and accommodating car dealer Ihave ever dealt with. He found the Mercedes vehicle I was interested in at a very satisfactory price. My overall experience was amazing, Victor was a gentleman, professional and efficient in expediting my new car lease. The showroom was impressive, as was the staff that patiently went over the main features of my new GLK. I would certainly recommend Ray Catena of Union to all interested in a new Mercedes-Benz, and Victor for his polite, knowledgeable, and truly friendly demeanor.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Top-shelf service
Overall great treatment at Ray Catena Mercedes. The facility is outstanding and everyone was courteous. Ed Moravek took all my requirements and met them with the first car he showed me! Truly incredible personal service. It is obvious that Ed cares about helping people. His knowledge of Mercedes was tremendous and very useful for me as I just entered the luxury car market with this purchase. Ed and Will delivered the car to my door, completed all required paperwork right at my house and showed me everything I needed to know about the car. A week into owning the car I hit a nasty pothole and Ed helped me get right into service for repair. I will be recommending Ed and Ray Catena to anyone looking for a great car with excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Top-shelf service
Overall great treatment at Ray Catena Mercedes. The facility is outstanding and everyone was courteous. Ed Moravek took all my requirements and met them with the first car he showed me! Truly incredible personal service. It is obvious that Ed cares about helping people. His knowledge of Mercedes was tremendous and very useful for me as I just entered the luxury car market with this purchase. Ed and Will delivered the car to my door, completed all required paperwork right at my house and showed me everything I needed to know about the car. A week into owning the car I hit a nasty pothole and Ed helped me get right into service for repair. I will be recommending Ed and Ray Catena to anyone looking for a great car with excellent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind words. We want your experience here to be 1st class. Enjoy.
Great person and manners
It was great today I have my car 3-28-15 overall best experience at the dealer and this car is just pure luxury from Mr Mendes
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
Overall great experience with Chris Poppin. We chose Ray Catena of Union for its location and amenities. Chris was great to work with. He got us a fair deal and even threw in some "good" surprises when it was time to pick up our vehicle. We would definitely refer Chris to our family and friends. The experience we had was exactly the experience we expect from a high end dealership. -Adrian and Danika
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer Service - amazing!
Emailed that I wanted to come in to buy a C300, not sure if new or used. When I arrived they took me to see each one available - ended up with a new 2015 C300 and I am thrilled. Process was as smooth as it could possibly be! Highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy that you were pleased with our company and service. We will be help you in the future.