Reviews
Write a reviewGreat Service
This is a really good dealership. Very helpful and kind. Very good variety of preowned vehicles. I Would recommend this dealership to anyone
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience.
Andrew was wonderful to work with. We shopped several dealerships from Jacksonville to Goldsboro. Andrew was patient and the decision was made. Thanks for a great experience.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad to hear you had a wonderful experience with Andrew! We're here to help with any needs you have in the future, and want to say thank you again for allowing us to serve you!
Great Job
Ms.Hilda was a joy to work with. She is confident & knowledgeable about vehicles she sales. I will recommend my friends to her,
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are very excited to hear you enjoyed Hilda as your Product Consultant! We'll be sure to pass this on to her, and thank you again for your patronage!
Great Service
The customer service was very professional and helpful at all times. I felt very comfortable during my time here.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so happy you enjoyed your visit! Thank you so much for your praise!
Good experience overall
The sales person's performance, during and after the sale, was exceptional. He ranks among the very best I have experienced in my 50 years of car purchases at new car dealerships. A bit on the downside was the rather long wait to complete the purchase paperwork and the extended warranty pitch was a bit strong.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We definitely value the opinion of a veteran car buyer such as yourself, and are delighted to hear you had a great experience with our staff! We apologize for the wait before you were able to get you back to the Finance office, but we are actively working to address the issue to make it better for our customers in the future. Again, we just wanted to take a moment and express our thanks for such a wonderful review! Thank you for giving us the opportunity to earn your business and to serve you!
Great Dealer!!!
First off....ask for Ed!!!!! I have come to this dealership twice now, second time I purchased my 2014 Sonic LT. The staff is very friendly and comforting. My sales person(Ed) made every attempt to come to a deal that worked for both of us. In the end, we were all happy and I am happy with my new Sonic. I used to think going to the bigger market, such as Raleigh would give me a better deal, but Goldsboro Chevy changed my mind to that. Please give this dealer a chance!!!! I did and Im very satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so happy you had a great experience with our Sales staff at Chevrolet of Goldsboro! We just wanted to take a moment to thank you for giving us the opportunity to serve you!! We look forward to serving you again soon!
Nice people but wont be back
The facility is nice and the dealers were nice but dont look to walk out of here with a vehicle. They dont work on commision they work off of salary so apparently they are not very motivated to sell a vehicle because they will get paid either way. I have bought two vehicles in the past several years and have never had an issue talking over price and working out a deal. This dealership will not budge on their prices. There is no working out a deal. It is what it is and they wont budge an inch. Left dissapointed and without a vehicle.
- Customer service 4.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We're sorry you had a bad experience with us back in March of this year. We competitively price our vehicles, going from 100-500 miles out form our location, to make sure we are bringing our customers the best price without having to haggle. Unlike many dealers out there we don't have thousands of dollars in markup on our vehicles. We take pride in trying to make sure every customer we come across leaves our dealership completely satisfied with the service they received, regardless of whether or not they ended up purchasing a vehicle, and we sincerely apologize you didn't receive that service. We hope this clears up any issues that you had, and we look forward to serving you in the future!