Reviews
Friendly and Helpful
This was a polite, easy, and straightforward experience. Our dealer, Dan Curboy, was very helpful and ready to tell us whatever we wanted to know.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback, we hope you enjoy your vehicle and look forward to welcoming you back!
All that glitters is Gold
I visited your showroom several times before finally purchasing my SUV. Each time I came in Michelle was happy to answer all of my questions. She was professional and very customer service oriented. I would highly recommend Patriot Buick GMC.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the wonderful review! Congratulations on your new vehicle!
Back to "Loving my truck" It's been way to long.
I drove out with the "Biggest Baddest Truck", I could afford. Thanks to Ethan and Doug. They were extremely helpful in finding a truck ,and payment plan that fits my needs. 5 *S*T*A*R* SERVICE!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new truck! And thank you for the great review!
Great new car sale experience
Michele Murphy was my sales person who Demo'd a 2016 GMC Terrain & the 2016 Buick Encore w/me. W/the help of Brandie (sales manager) we came up w/a great year-end deal w/my trade-in. I would stress it was truly great 2 deal w/a woman sales rep as well as sales manager. 4 me it made all the difference.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome review!
Worst buying experience one could have
Dealership employs snakes in the grass to try and rob you blind. They could care less about the customer. They live true to the sleazy car salesman stereotype.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you very much for your feedback. I am sorry to hear that your experience at Patriot GMC did not go well. I would be grateful if you could get in touch with me to discuss and address any concerns that you may have. I can be reached on 413-341-1935. I look forward to hearing from you. Kind regards, Melanie, Customer Service
Awesome sales customer service !! See Craig !
I came in looking for a single cab pick up and was met with Craig. He made the whole process painless, fast and he was honest the whole time. He didn't try to sell me on another vehicle or pull out any last second issues , Craig is a down to earth straight shooter. If you need a new GMC or Buick , see Craig in sales for an awesome experience !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A Dream Come True!
I was a pedestrian for five years and dreamed of owning a car again, but it didn't work out until July 2016! I loved the discontinued Oldsmobile and had three in the past, so I dreamed of driving a Buick. Patriot listed my "dream car" on the internet and, within 15 hours, I had a beautiful, certified, pre-owned automobile! I am completely delighted! :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Grate place to buy a used Car
Dan and the Patriot team helped me find a used vehicle. The process went through without a hitch. Dan was polite and answered all our questions. He knows the GMC products and quickly got be back on the road.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Used Car Purchase
Dan Curboy and the Patriot team made purchasing my new Yukon a breeze. Dan is a knowledgeable sales person who helped us find the right vehicle. He was polite and answered all our questions. The team handled all of our paperwork! I would strongly recommend visiting Patriot GMC if you are looking for a used or new car Thanks to all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing Experience!
I had already done the research, I knew what I wanted, knew what I wanted to pay and had a few options to choose from. I started at Patriot and ended at Patriot with exactly what I wanted!! I could not have been happier with the outcome. Greg was fantastic and I could not have asked for a more enjoyable car buying experience. He kept it friendly with no pressure, asked all the right questions and was an absolute pleasure to work with! I've never hugged a car salesman before, but I did this time. There were no surprises in the end, just an amazing vehicle at an amazing price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car