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Long Cadillac

(268 reviews)
Visit Long Cadillac
Sales hours: 7:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 7:00am–6:00pm 7:30am–5:00pm
Tuesday 7:00am–6:00pm 7:30am–5:00pm
Wednesday 7:00am–6:00pm 7:30am–5:00pm
Thursday 7:00am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (877) 497-4424 (877) 497-4424
Used (888) 302-9720 (888) 302-9720
Service (866) 805-0696 (866) 805-0696

Reviews

(268 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Long Cadillac from DealerRater.

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Quick, easy, respectful, service.

Quick, easy, respectful, service. He keeps you informed on the progress of your vehicle He makes you feel at ease while going through having to wait for a car repair

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience !

Great experience ! Our sales person David Boratyn was excellent! And I absolutely love my Optiq!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service has been fine for the 53 years that I have been a

Service has been fine for the 53 years that I have been a customer. Waiting Room situation IS NOT GOOD AT ALL.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jody in service has always taken care of my family and I.

Jody in service has always taken care of my family and I. Love working with him and his Team. They're always fair, transparent, and never pushy. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Nice people, excellent service, Convenient

Nice people, excellent service, Convenient location, Specially the service department, I arrived at my appointment time. Replacements vehicle is already for me Nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had the absolute pleasure of working with David, and I

I had the absolute pleasure of working with David, and I can confidently say he exceeded every expectation from beginning to end. From the very first conversation, David treated me with such kindness, respect, and dignity. He took the time to understand my situation and worked incredibly hard to help me explore every possible option. He was proactive with paperwork, transparent about deals and incentives, and made sure I understood everything clearly throughout the process. But what stood out the most—and what I’ll never forget—is how he treated me, a humble, hard-working small business owner, with the same care and attention you’d expect at a high-end dealership, regardless of financial status. There was never a moment where I felt talked down to or overlooked. David’s integrity, professionalism, and heart came through in every interaction. When my wife and daughter came in, he welcomed all of us with warmth and patience. He even showed us cars that were beyond our budget—just so we could have the experience and dream a little. Because of this experience, David is now our go-to person. He earned not only our business, but also our trust and deep appreciation. Thank you, David, for helping make a long-time dream come true—and for treating us like more than just customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great team!

Great team! Great Service! The team is Always trying to do the very best for each customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always greeted with a courteous, professional, I want to

Always greeted with a courteous, professional, I want to help you feeling. Always a great experience every time I visit for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always courteous and very professional in greeting me as

Always courteous and very professional in greeting me as I come in for service. Leaves you with a feeling of quality people working at a highly qualified establishment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service , nice lowner vehicle, great

Excellent service , nice lowner vehicle, great communication with the service manager fair pricing for parts and services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.