Reviews
I was greeted by Peggy, my service advisor, and was
I was greeted by Peggy, my service advisor, and was immediately put into the service lineup. She was courteous, helpful, and very friendly. My service appointment went well, and I was done in just over an hour. I appreciate the courtesy and promptness of this dealership!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We're thrilled to hear that your service experience at Bob Howard Buick GMC was a positive one, and that Peggy provided you with the courtesy and promptness you deserve. We appreciate your feedback and look forward to assisting you again in the future! -The Bob Howard Buick GMC Team
Good advisor that I’ve worked with for 2 years and I
Good advisor that I’ve worked with for 2 years and I never have issues setting appointments.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review, Chad! We're happy to hear you've had a great experience with us at Bob Howard Buick GMC over the past two years. We appreciate your trust in our team and look forward to continuing to assist you with your appointments. -The Bob Howard Buick GMC Team
I had a great car buying experience.
I had a great car buying experience. Charlie Staton was very helpful and knowledgeable. The dealership was able to locate the exact vehicle that I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that you had a great car buying experience and that Charlie was able to assist you in locating the exact vehicle you wanted. At Bob Howard Buick GMC, we strive to provide excellent service, and it's great to know we met your expectations. We look forward to seeing you again! -The Bob Howard Buick GMC Team
I bought a 2015 Buick LaCrosse and so I?
I bought a 2015 Buick LaCrosse and so I?m a return customer for sales and service. The other day I purchased a 2025 Buick Encore GX and I very pleased with the process and my new vehicle! I will Cott have my new vehicle serviced at this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your continued loyalty, Scott! We're thrilled to hear that you're enjoying your new 2025 Buick Encore GX and that the buying process met your expectations—our team at Bob Howard Buick GMC looks forward to providing the same level of care for all your future service needs. -The Bob Howard Buick GMC Team
I’m return customer 10 years ago I bought a 2015 Buick
I’m return customer 10 years ago I bought a 2015 Buick LaCrosse and was very pleased then and I’m still impressed with the customer service I received today with my 2025 Buick Encore GX. I’m so we were able to make my purchase as seamless as possible! I will have my new vehicle serviced at Bob Howard, and hope I can say that I will return in 10 years to purchase a new vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We truly appreciate your loyalty to Bob Howard Buick GMC over the years. It’s great to hear that you are still impressed with our customer service during your recent purchase of the 2025 Buick Encore GX. We look forward to seeing you for service and hope to assist you again in 10 years for your next vehicle. Enjoy your new Encore GX! -The Bob Howard Buick GMC Team
Was treated very well by Mike G as soon as I drove on the
Was treated very well by Mike G as soon as I drove on the lot.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that Mike G provided you with excellent service at Bob Howard Buick GMC. We strive to treat all our customers with care and respect. We look forward to seeing you again soon! -The Bob Howard Buick GMC Team
Mark as very attentive and helpful.
Mark as very attentive and helpful. He kept me updated during the service visit. Thank you very much!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that Mark provided attentive and helpful service during your visit to Bob Howard Buick GMC. Keeping our customers updated is our priority, and it's great to know he met your expectations. We appreciate your feedback and look forward to seeing you again soon! -The Bob Howard Buick GMC Team
David in service was awesome!
David in service was awesome! Knowledgeable and friendly. He took care of what I needed. Would recommend him always!! Thanks David!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review, Carol! We're thrilled to hear that David provided you with excellent service at Bob Howard Buick GMC. His knowledge and friendly approach truly make a difference. We appreciate your recommendation and look forward to serving you again in the future! -The Bob Howard Buick GMC Team
Excellent service again.
Excellent service again. Always glad to see David when I pull into the garage. David is awesome and makes sure you are taken care of, the best!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great people, great prices, excellent experience!
Great people, great prices, excellent experience! Everyone went out of their way to ensure we had the best experience possible. Will definitely use again and refer friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Ryan! We appreciate your feedback about your experience at Bob Howard Buick GMC. Our team is dedicated to providing excellent service, and we're glad you felt that during your visit. We look forward to assisting you again and your friends in the future. -The Bob Howard Buick GMC Team