Reviews
Worked with Mike, he was great.
Worked with Mike, he was great. Found the exact model we were looking for and had it transferee to the dealership in a couple days.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Worked with Mike, he was great.
Worked with Mike, he was great. Found the exact model we were looking for and had it transferee to the dealership in a couple days.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're glad to hear that Mike was able to help you find the exact model you were looking for and that we could facilitate the transfer to our dealership. We appreciate your feedback and hope to see you again at Bob Howard Buick GMC! -The Bob Howard Buick GMC Team
I would like to say TUC was the guy that made things
I would like to say TUC was the guy that made things happen. Very knowledgeable, kind and stood by and delivered in his word. He will be the only person I deal with just off of our first interaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We're glad to hear about your positive experience with Tuc at Bob Howard Buick GMC. His dedication and knowledge truly make a difference, and we're happy he could assist you. We look forward to serving you again soon. -The Bob Howard Buick GMC Team
The team at Bob Howard Buick/GMC was amazing to work
The team at Bob Howard Buick/GMC was amazing to work with. Ricky Schulz was an incredible salesman to work with. I will be back for my next purchase.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Bobby! We're happy to hear you had an amazing experience with our team at Bob Howard Buick GMC, and that Ricky provided you with exceptional service. We look forward to assisting you again on your next purchase. -The Bob Howard Buick GMC Team
The dealership helped with everything I asked.
The dealership helped with everything I asked. Vehicle was washed before taking it. Wish the process was a little faster. But glad it didn’t take all day.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
My 1st experience at this location.
My 1st experience at this location. Great customer service! Mark kept me informed every step of the way. I'll be back next time my car needs service.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re pleased to hear that you had a great experience at Bob Howard Buick GMC and that Mark provided you with excellent customer service. We look forward to seeing you again for your next service needs! -The Bob Howard Buick GMC Team
I had a $29.
I had a $29.99 oil change coupon for my 2005 GMC Yukon, which covers up to 6 quarts of oil. However, my final bill came to $47.79. When I asked why, the service representative told me it was because my Yukon has a V8 engine and requires 8 quarts of oil. After returning home, I checked and confirmed that my Yukon only needs 6 quarts of oil. This was very frustrating. It seems that Bob Howard GMC was not honest — either the service person misled me or didn’t have enough knowledge to properly assist a customer. I am very unhappy with this experience and do not recommend buying a vehicle from them or getting service done there.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Can you please email me your name so that I can look into this. I can't find you in our system with the information provided in the review. I would like to look into this for you and see what happened. Depending on the engine size they do have different capacities. With your Info I can look it up. If you were charge the incorrect amount, I would like to make it right. Please email me at ebauman@group1auto.com Regards, CJ Bauman Service Manager
Bought a new sierra pickup.
Bought a new sierra pickup. Sales person and financial guy was top notch. Will tell friend to buy from Bob Howard. The truck was everything that I dreamed of.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tyson, we're happy you found our staff to be so supportive during your experience here at Bob Howard Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
Mark Reames, my service advisor, did an outstanding job,
Mark Reames, my service advisor, did an outstanding job, very fast and attentive, communicated very well
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We’re glad to hear that Mark provided you with outstanding service at Bob Howard Buick GMC. We pride ourselves on our team’s communication and attention to detail. We look forward to assisting you again in the future! -The Bob Howard Buick GMC Team
Excellent customer service and the place was we'll kept
Excellent customer service and the place was we'll kept clean and even the bathroom was cleaned.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your kind words about the excellent customer service and the cleanliness of Bob Howard Buick GMC. We strive to maintain a welcoming environment for all our customers. We look forward to seeing you again soon! -The Bob Howard Buick GMC Team