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Joe Basil Chevrolet

(1,549 reviews)
Visit Joe Basil Chevrolet
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award
New (716) 775-6598 (716) 775-6598
Used (716) 989-5838 (716) 989-5838
Service (716) 239-4809 (716) 239-4809

Reviews

(1,549 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Basil Chevrolet from DealerRater.

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Everyone was extremely pleasant and helpful. It’s my...

Everyone was extremely pleasant and helpful. It’s my first experience buying a car on line and it couldn’t have been easier. Even with the inconvenience of the covid virus it was simple. Thanks to everyone there. Not to mention I love the Corvette.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Best dealership/ car purchase ever! I would highly...

Best dealership/ car purchase ever! I would highly recommend to anyone to give this dealership and folks a shot! Especially if you have ever been lied to at other places!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are happy to hear about your experience, enjoy your vehicle!

Went above and beyond to help me very professional. Will...

Went above and beyond to help me very professional. Will be telling all my family and friends who's shopping for a car to go here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad to hear we were able to provide a good expereince!

Buyer

Joe basil chevy are a bunch of lying, dishonest people. Buyer beware. If you ever have warranty issues they will find a reason why the fault is with you

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Mike, we have sent your review to upper management to look into and address.

It was a great experience from start to finish. The Cap...

It was a great experience from start to finish. The Cap incentive is a great idea. I can't wait to get my next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Dan was everything a good salesman should be. He took...

Dan was everything a good salesman should be. He took the time to pay attention to what we were looking for and what our price range was. He made the whole process a pleasant one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We sincerely value your business and look forward to your next visit!

I enjoyed my day shopping at Basil. Had a great...

I enjoyed my day shopping at Basil. Had a great experience and was pleased to find what I was looking for. Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Joe Basil Resale!

This is my first experience purchasing a vehicle at a...

This is my first experience purchasing a vehicle at a dealership. my husband had always did this for the family. being a widow I was nervous and Tom Mistretta made it all go away. He was so pleasant and courteous. I will continue to purchase my vehicles from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Patti Omans

Had a great experience. Found what I was looking for and Tom was very pleasant. The staff worked together so I could drive my car off the lot that day. Great group!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi, thanks for your praise and kind comments about our team.

Great customer service

Great customer service! They were nice at all times. I have been here before, and the guys were nice with everything. I’ll definitely go back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience!