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Joe Basil Chevrolet

(1,550 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award
New (716) 775-6598 (716) 775-6598
Used (716) 989-5838 (716) 989-5838
Service (716) 239-4809 (716) 239-4809

Reviews

(1,550 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Basil Chevrolet from DealerRater.

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Very excellent customer service, I love the shuttle...

Very excellent customer service, I love the shuttle service as well. I couldn’t have had a better sales rep. He was a 10 out of 10, I am a very satisfied customer. Thanks again to Eric Simmons and the whole basil team that was any help with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us at Joe Basil Chevrolet. We're happy we could meet your expectations!

Great service all around

Brianna was so great to deal with and kept me informed every step of the way. John my shuttle driver was so friendly and professional he helped make the process so easy and enjoyable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team!

Came in to look for my first car and Dan was extremely...

Came in to look for my first car and Dan was extremely nice and helpful, made the whole experience super easy and fun! I recommend him to anyone interested in looking for a new car :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! Congratulations on your first car! Enjoy the ride!

2017 Chevy equanox love it within my price range.Isaac...

2017 Chevy equanox love it within my price range.Isaac showed me around and gave me the deal wich suited me the best for my own circumstance at hand.My father once told me no one is perfect this way he will work harder

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, we appreciate you choosing Basil!

This is my second vehicle I have gotten for basil. To put...

This is my second vehicle I have gotten for basil. To put it simply they are outstanding, I would have not gone back there if otherwise. The customer service is great in all aspects from the service department to the sales people. Could not be happier

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We sincerely value your business and look forward to your next visit!

Great Experience

Can not say enough about new car sales rep.Cameron Kossowsky.He really made our experience top notch.He was attentive.patient.and not pushy.Really wanted to make sure we got what WE wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

This is me second vehicle I have gotten from basil. They...

This is me second vehicle I have gotten from basil. They were absolutely fantastic both times I have been there. Could not ask for a better experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for such a positive review! Have a nice day!

2020 Chevy Equinox

Excellent and genuine service!! Joe Latona makes my car buying experience much less stressful than the average car buyer!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Joe Basil Chevrolet.

Had a wonderful experience at Basil. The sale manager and...

Had a wonderful experience at Basil. The sale manager and Eric went over board to make sure I was well taken care of and happy. Thank you gentlemen and God bless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Joe Basil Chevrolet and we hope to see you again.

I was not planning on going to Joe Basil however when I...

I was not planning on going to Joe Basil however when I was looking at their stock online and the prices I was impressed. It was the easiest car buying experience I’ve ever had . Thank you Joe Basil resale !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Joe Basil Chevrolet and we hope to see you again soon!