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Wilson Auto Family

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (172 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (172 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

The wait wasn't long and the service was amazing. I would definitely take my car back there to get serviced and recommend it to any friends that needed their vehicle worked on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, clean surroundings, honest service.

Excellent customer service and honest work was done with my vehicle. Staff was very nice and did an excellent job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

The service department was very helpful and able to accommodate my needs with very short notice. Everyone, including the mechanic who performed the service, were very polite and personable.,The service department was very helpful and able to accommodate my needs with very short notice. Everyone, including the mechanic who performed the service, were very polite and personable.,The service department was very helpful and able to accommodate my needs with very short notice. Everyone, including the mechanic who performed the service, were very polite and personable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Everyone I had contact with was super nice. They even washed my SRX before returning it to me. Outstanding customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great dealership

Very helpful and fast. Could work on revealing all items that are not functioning on a used vehicle. Small items were wrong with vehicle. It would have been helpful to know of these items that required repar

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kind service

The front desk guy in service dept was new, and very kind!! We did wait15 minutes more than expected, but it was ok since there was a waiting room that was clean and cool.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Very friendly get service quickly service department makes you feel like family great service very nice waiting area the curtisey van driver very friendly and polite

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best Chevy House Service Dept.

As always, my experience at Wilson Chevy was the best! The service guys Michael and Scott are not only incredibly knowledgeable, they go above and beyond to provide magnificent customer service. I actually enjoy each experience I have at Wilson because of the people in the service Dept! They always know exactly what needs to be done with my truck, how long it will take, how much it will cost and if there are good less expensive alternatives. Most courteous, polite, fun and respectful group of service folks! And I am provided with a very nice brand new pickup to drive while my truck is being serviced. I cant say enough positive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service department

Our first experience was outstanding. The service department is amazing. We will continue business here. Definitely worth the drive from Ponca City.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer Service

Wilson Chevrolet was called and they provided me with a time around my schedule and were right on time with appointment. Provided shuttle service within reasonable distance if needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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