Reviews
Robert Kelley @ Burke Motor Group ⭐️⭐️⭐️⭐️⭐️
Had an exceptional experience at Burke Motor Group, all thanks to Robert Kelley! He reached out to me first and helped me find the ideal vehicle. My husband & I couldn’t be more happier! Robert made us feel right at home. He was kind, very knowledgeable, helpful and caring.- Just very down to earth. What an asset to the Burke Family and mine. Thank you!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Back dealing locally
Kudos to Dylan Karsch, very helpful from the time I walked in the door till he installed my temporary plate and we shook hands. It's been awhile since a dealership gave a full tank of gas with purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
5 STARS for David Blews!!!
5 STARS for David Blews!!! I know we were a pain in the butt, bringing our 5month old to see cars and sign all the paper work. But David didn’t mind one bit, was very patient with us and helped us find the right car. He sent us texts and called us right back. Thanks David!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I purchased my Chevrolet Silverado from Burke.
I purchased my Chevrolet Silverado from Burke. I've owned the truck for two years. Recently my radiator began to leak. I called to see if I could get my truck in, but it was a week and a half wait. I took it to a local mechanic, Seitz, who diagnosed the issue. They said I could drive it as long as I continued to refill it, but recommended the radiator be changed. They also suggested I reach out tonsee if they, Burke, might work with me as it appeared the crack was a defect. And of course I am over my warranty miles, so I was facing a $1200 repair bill. I called Burkes service department and they still couldn't get me in. I tried explaining what I was dealing with and was met with a very callous attitude. I asked if they'd be willing to work with me, and was told, we have to see it first. You either will, or won't. It's not that difficult. Disgusted with my Burke conversation, I called Gentilini Chevy. They were much more receptive and helpful. They told me to contact GMC, gave me an appointment two days out, and took care of the radiator for half the cost quoted. Gentilini has a new forever customer. GMC also called me and awarded me 40,000 points toward a future purchase. This is how business should be done. The folks at Burke should take lessons, they need the help
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Frank, I'm sorry to see that you had so much difficulty with our dealership when you tried to make an appointment to have your vehicle repaired. I ran your review past our staff and no one recalls the conversation. Currently we our only 1-2 days out for appointments. I would like to discuss this matter with you either by phone ( direct line 609-463-4932 ) or by email ( michael.murray@burkemotorgroup.com ) to see if there is anything we can do to make you a satisfied Burke Motors customer. Please give me the opportunity to discuss this matter with you. I'll await your response. Sincerely, Michael T. Murray Service Director Burke Motor Group
Best dealership, hands down
This is the best dealership I’ve dealt with, hands down! Al Harris as been selling cars to my boyfriends family for over 30 years, and now he’s got my business, no question!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
helpful, respectful and patient
Brian Szotak made the process of looking for and buying a car easy and painless. This will have been my 4th time going through this process but my first time with Burke. I left feeling confident in my purchase. Any issues or concerns we had were taken care of with ease. Brian and his team were patient with me and answered all my questions. They also did not push me to feel like I had no other options or that they could not realistically work within my budget. I appreciated the respect they gave me and my husband. The service department has also been wonderful to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome
Collin was awesome! Answered all of my questions and was very patient. The best part was the dog toy they gave us after the purchase, super cute and thoughtful. They made the process of registering my vehicle to another state a breeze
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Go see Burke Motor Group & Scott Novick
My wife and I flew our from CA to purchase a used car for our daughter, who is starting an internship in Washington, DC. We worked with Scott Novick, and he was terrific. Even though we took a few days to pick and decide, and then wanted to look at one more car, Scott was very patient and encouraging. We decided on on the "one more car," which Scott agreed was better than the other three in the running. We can't say enough about how much we appreciated Scott's low-pressure, patient, and encouraging approach. My wife and I enthusiastically recommend Scott Novick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing Team
The team at Burke turned a stressful time in my life into a peaceful one. I just want to thank them for their hard work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BURKE MOTOR GROUP
This was our first purchase at Burke Motor Group. It was a pleasure working with Jeydi Serrano. Jeydi is very personable, and helped us decide on a vehicle that turned out to be perfect for us. We told her what our criteria for a vehicle was, and she was able to match our request. No pressure, no haggling ...always professional and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase