Reviews
Ned Hood is Great!
We went to Burke to check out a CPO vehicle we saw on their website. Ned Hood was the salesman who helped us, and he was awesome! He was knowledgable about the vehicle in which we were interested and was able to answer all of our questions. He was not pushy at all and allowed my husband and I to discuss the vehicle privately, stepping away several times to give us space. He was in contact with us as needed over a weekend while we thought about making a purchase - easy to reach but not overwhelming us with messages and phone calls. When the original vehicle we were interested in sold before we made a decision, Ned was very helpful in finding another option to check out. During this process we had our baby girl with us, and Ned was very sweet to her, even giving us a copy of a children's book for her! Our experience at Burke was wonderful, largely due to the kindness and professionalism of Ned! We will definitely be recommending him to friends and family looking for a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Lauren, thank you so much for this glowing review! We like to treat our customers like family, and we are happy to hear Ned did just that. Congrats on the new vehicle!
See Brian Szotak At Burke to get you in your car!
First time car buyer on a lot and I was so nervous. The moment we meant Brian Szotak At Burke they feeling instantly left and felt comfortable trusting Brian to help me with what we wanted. He did exactly that and within a few hour we were off with our new car very very happy! We will be back for our next one soon!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congrats on your first car, Nicole! We are glad you could trust Burke Motor Group and Brian with this very important purchase and greatly appreciate your business. Welcome to the Burke Family!
wars experience ever root salesman's
Use car sales manager very disrespectable never come back again The worse experience ever have . On the phone promise car in mint condition instead the car was scratch and Dent . Don't recommend this dealership to anyone please stand away
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Maciej, Burke Motor Group has been a family owned and operated business in Cape May County for 107 years, and would never intentionally sell a damaged vehicle to a customer. We strive to give the best customer service and experience possible to all who visit our dealership. We will discuss this issue with our Pre-owned Sales Manager and appreciate your feedback.
Great experience!!
David Blews was great and we had a great experience in purchasing our new to us car. We would shop there again. Also great car show.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Katie, welcome to the Burke Family! Also, we are happy to hear you made it out to our biggest event of the year!
Easy experience
I spoke to Ned Hood and he was incredibly patient and helpful. I ran him through many iterations before we found the vehicle I needed. He was consistent and thorough and made the entire process very easy. I would recommend Burke Motor Group and Ned Hood to anyone looking for an easy process and a fair price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Matt! We are so happy to hear that Ned was able to assist you in finding the right vehicle!
Thank you
Steve was great, he made sure we were getting what we wanted and not just trying to sell us a car... great job.. thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this great review! We are so happy to hear you had a positive experience with Steve. Welcome to the Burke Family!
Wonderful buying experience! Ned was the best!
Over one week I went to four different dealerships in the Southern New Jersey region. Avalon Honda was rude and slapped us with hidden fees....we left.......Toms River Honda had a rude manager....Davis Honda was way over-priced as was nearly everybody at the Turnersville Auto Mall. Luckily for me I found BURKE! Ned was the most polite, friendly and courteous salesman I have ever had. It felt like I was talking to a lifelong friend-- that's how nice he was. No pressure at all, and was willing to work something out, as was the manager. I drove out an hour later in my beautiful 2017 Honda Civic! Thank you so much Ned and Burke Motor Group!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
excellent!
Ned and the rest of the staff at Burke we’re extremely helpful and patient as I looked at several vehicles. Ned even sent me home with some of his wife’s art work because he remembered we had spoken about it during our previous visit. Everyone was very kind, the facility was clean and everyone was accommodating! thanks for a great vehicle , i love it !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much, Shelby! We really strive to go above and beyond for our customers, and we are so happy to hear you had an excellent experience with Ned and our other staff members. Welcome to the Burke Family!
New Car Owners
This is the 2nd new car that I have bought at Burke Motor Group and Joe Battaglia was my salesman both times. He remembered me from 6 years ago and I can’t say enough good things about him. He is knowledgeable, very friendly and his customer service goes above and beyond.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Alice! We are glad to hear you had a great experience with Joe. Thank you for your continued business. Enjoy your new car!
2018 Beetle
I just purchased a 2018 beetle. My salesman Ned Hood was a pleasure. What a great experience. Not one issue. Ned like myself is a local guy. It was so nice to chat about our town and families. I’ve purchased many a car over the years and with all honesty I’ve never had a salesman as down to earth as Ned. I hope you all realize the hidden gem you have over at the used car lot. I have and will continue to recommend your dealership because of the outstanding service I received. A pleasure!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words, Tracy! We are surely lucky to have a Product Specialist like Ned on our team. Welcome to the Burke Family - enjoy the new Beetle!