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Bocker Auto Group

(670 reviews)
Visit Bocker Auto Group
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(670 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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i was told the car was going to be detailed before pick

i was told the car was going to be detailed before pick up, the worst detail job i ever seen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We understand your concerns regarding the detailing of your vehicle. At Bocker Chevrolet GMC, we strive for high standards in all our services, and we appreciate your feedback. If you would like to discuss this further, please feel free to contact us directly. We value your input and are here to help. Sincerely, The Bocker Chevrolet GMC Team

I can always depend on great trustworthy service.

I can always depend on great trustworthy service. When I’m asked, “Who would you recommend.” I say,”Bockers… Hands down.”

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review, Micki! We truly appreciate your kind words and are thrilled to hear that you always depend on the trustworthy service at Bocker Chevrolet GMC. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, The Bocker Chevrolet GMC Team

Great service, clean environment, very convenient that

Great service, clean environment, very convenient that there is no appointment necessary, friendly and helpful staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We truly appreciate your kind words about the great service and friendly staff at Bocker Chevrolet GMC. It's fantastic to hear that you found our clean environment and no-appointment-necessary policy convenient. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Great people,and great service,goes above and beyond to

Great people,and great service,goes above and beyond to take care of my needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We truly appreciate your kind words about our team and the service you've received at Bocker Chevrolet GMC. It’s our priority to go above and beyond for our customers. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Very professionally done.

Very professionally done. The dent on my derivers side door is not noticeable. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that the repair on your driver's side door turned out so well and that you found our service to be professional. At Bocker Chevrolet GMC, we strive to provide the best for our customers. We appreciate your feedback and look forward to seeing you again! Sincerely, The Bocker Chevrolet GMC Team

I have Bocker working all my car and truck when I need

I have Bocker working all my car and truck when I need work done on them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We're thrilled to hear that you trust Bocker Chevrolet GMC with your car and truck maintenance. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future. Don't hesitate to reach out if you need anything else! Sincerely, The Bocker Chevrolet GMC Team

Got her all ready for some curvy roads drives this

Got her all ready for some curvy roads drives this summer. SW WI and NE IA Thank You.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear you're ready for those summer drives in beautiful SW WI and NE IA. If you have any questions or need further assistance, feel free to reach out. Enjoy the road ahead with your new vehicle from Bocker Chevrolet GMC! Sincerely, The Bocker Chevrolet GMC Team

Bocker has been our dealership for life.

Bocker has been our dealership for life. We always know when we go there that we will get great service and everyone is pleasant and respectful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us! We appreciate your loyalty to Bocker Chevrolet GMC. It's great to hear that you consistently receive great service and feel respected during your visits. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

I had purchased a bed liner online for my Colorado truck

I had purchased a bed liner online for my Colorado truck and stopped in to make the appointment for the install. Brad set up a time for the next day for the installation. Couldn't have been any easier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that your experience at Bocker Chevrolet GMC was smooth and that Brad was able to assist you with scheduling your bed liner installation for your Colorado truck. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Very attentive and knowledgeable, prompt friendly service

Very attentive and knowledgeable, prompt friendly service . Their mechanics are top notch !! Everyone treats you with the utmost respect .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Curt! We're thrilled to hear that you experienced attentive and knowledgeable service at Bocker Chevrolet GMC. Our team works hard to provide friendly and respectful experiences for all our customers. We appreciate your feedback and look forward to serving you again! Sincerely, The Bocker Chevrolet GMC Team