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Bocker Auto Group

(705 reviews)
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Sales hours: 8:00am to 4:00pm
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(705 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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Fantastic product, great service!

Fantastic product, great service!! Delbert has a great team, and is a great leader!!Glad to have them in town!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're happy to know that you had a great experience with us at Bocker Chevrolet GMC. Delbert and the team truly appreciate your feedback and support. We’re proud to serve this community and look forward to seeing you again soon. Sincerely, The Bocker Chevrolet GMC Team

I had a Headlight replaced.

I had a Headlight replaced. No Appointment. I was In and Out in about an Hour. All staff was friendly and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jim! We're so glad to hear that your headlight replacement was quick and that you found our staff at Bocker Chevrolet GMC to be friendly and courteous. We appreciate your feedback and look forward to assisting you again. Sincerely, The Bocker Chevrolet GMC Team

I went for an oil change.

I went for an oil change. The service and serviceman was good. He was friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Marsha! We're pleased to hear that you had a positive experience during your oil change at Bocker Chevrolet GMC. Our team strives to provide friendly and professional service, and it's great to know we met your expectations. We look forward to assisting you on your next visit. Sincerely, The Bocker Chevrolet GMC Team

Brandon and Delbert helped immensely w researching and

Brandon and Delbert helped immensely w researching and finding me a vehicle within my budget. Greatly appreciative of everyone who helped me out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We at Bocker Chevrolet GMC are thrilled to hear that Brandon and Delbert were able to assist you in finding the perfect vehicle within your budget. Our team truly appreciates your kind words and is glad to have been a part of your car-buying journey. We look forward to seeing you again! Sincerely, The Bocker Chevrolet GMC Team

Only place I'll ever go to buy all of my vehicles and to

Only place I'll ever go to buy all of my vehicles and to have service done on them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Craig! We appreciate your loyalty to Bocker Chevrolet GMC. It's great to hear that you choose us for both your vehicle purchases and service needs. We look forward to seeing you again soon. Sincerely, The Bocker Chevrolet GMC Team

Have bought several vehicles from them.

Have bought several vehicles from them. They are very knowledgeable about their products and very helpful when called upon. I’m sure this is not the last vehicle I will buy from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Cathy! We're thrilled to hear that you've had a positive experience purchasing multiple vehicles from Bocker Chevrolet GMC. Our team takes pride in being knowledgeable and helpful, and we look forward to assisting you with your future purchases. Please don’t hesitate to reach out whenever you need assistance! Sincerely, The Bocker Chevrolet GMC Team

Was not happy when I found the computer chip unplugged

Was not happy when I found the computer chip unplugged and sitting in the center counsel. Other than that 100% .

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We understand your concern about finding the computer chip unplugged, and we appreciate you bringing this to our attention. At Bocker Chevrolet GMC, we strive for high standards and your experience matters to us. Please feel free to reach out to us directly so we can discuss any further concerns. We look forward to the opportunity to assist you better in the future. Sincerely, The Bocker Chevrolet GMC Team

This was a great experience!

This was a great experience! I couldn't be happier, thank you for making the purchase easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Travis! We are thrilled to hear you had a great experience with us at Bocker Chevrolet GMC. Making your purchase easy is our priority, and we appreciate your feedback. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Always prompt friendly and professional service.

Always prompt friendly and professional service. Problem and solution explained with suggestions and updates for future service. Service department is top notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We at Bocker Chevrolet GMC are thrilled to hear that you received prompt, friendly, and professional service. Our service team is dedicated to keeping you informed with solutions and suggestions for your future needs. We appreciate your kind words and look forward to welcoming you back again for your next visit! Sincerely, The Bocker Chevrolet GMC Team

The personnel are all professional and thorough.

The personnel are all professional and thorough. Service was exceptional. They worked with our insurance company and made things stress free and seamless

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're grateful to hear that our team at Bocker Chevrolet GMC provided you with exceptional service and made the process stress-free. We appreciate your kind words about our professionalism and thoroughness. Please come back and visit us anytime! Sincerely, The Bocker Chevrolet GMC Team