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Bocker Auto Group

(705 reviews)
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Sales hours: 8:00am to 4:00pm
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(705 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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This dealership is the only one I will deal with.

This dealership is the only one I will deal with. The staff are friendly, polite and very knowledgeable. They offer the best service in everything they do!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We truly appreciate your kind words about our friendly and knowledgeable staff at Bocker Chevrolet GMC. We are committed to providing the best service possible, and it's great to hear that you had such a positive experience. We look forward to welcoming you back on your next visit! Sincerely, The Bocker Chevrolet GMC Team

Matt was very easy going and helpful.

Matt was very easy going and helpful. We drove several other cars, but found the Chevy Equinox to be what I wanted. He took the time to explain everything on the dashboard. Very quick to answer any questions we had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're glad to hear that Matt provided you with a positive experience while you explored your options. It's great to know that the Chevy Equinox was the perfect fit for you. We appreciate your feedback and look forward to seeing you at Bocker Chevrolet GMC again soon! Sincerely, The Bocker Chevrolet GMC Team

They were great to deal with.

They were great to deal with. They also had the car we were looking for and it was very clean ready to go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at Bocker Chevrolet GMC and that we had the car you were looking for in such great condition. We appreciate your feedback and look forward to seeing you again! Safe travels! Sincerely, The Bocker Chevrolet GMC Team

Matt was very helpful and on the ball from the moment we

Matt was very helpful and on the ball from the moment we walked in! We were on our way to another GMC dealership when we noticed some new trucks on the lot at Bocker and decided to stop there first! We're VERY glad that we did and are extremely happy with our new truck. Thank-You!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that Matt was able to assist you and that you found your new truck with us at Bocker Chevrolet GMC. We appreciate you taking the time to stop by, and we're glad you're extremely happy with your purchase. We look forward to seeing you again soon! Safe travels in your new truck! Sincerely, The Bocker Chevrolet GMC Team

Very good, but my old dealership would wash the car after

Very good, but my old dealership would wash the car after each maintenance visit, and I miss that bonus feature

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We appreciate your positive note about your experience at Bocker Chevrolet GMC. We understand how much those extra touches, like a car wash after maintenance, can mean. Your comments provide us with valuable insight as we continue to enhance our service offerings. If you have any other suggestions or need assistance, please feel free to reach out to us. We look forward to seeing you again! Sincerely, The Bocker Chevrolet GMC Team

i was told the car was going to be detailed before pick

i was told the car was going to be detailed before pick up, the worst detail job i ever seen!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We understand your concerns regarding the detailing of your vehicle. At Bocker Chevrolet GMC, we strive for high standards in all our services, and we appreciate your feedback. If you would like to discuss this further, please feel free to contact us directly. We value your input and are here to help. Sincerely, The Bocker Chevrolet GMC Team

I can always depend on great trustworthy service.

I can always depend on great trustworthy service. When I’m asked, “Who would you recommend.” I say,”Bockers… Hands down.”

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review, Micki! We truly appreciate your kind words and are thrilled to hear that you always depend on the trustworthy service at Bocker Chevrolet GMC. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, The Bocker Chevrolet GMC Team

Great service, clean environment, very convenient that

Great service, clean environment, very convenient that there is no appointment necessary, friendly and helpful staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We truly appreciate your kind words about the great service and friendly staff at Bocker Chevrolet GMC. It's fantastic to hear that you found our clean environment and no-appointment-necessary policy convenient. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Great people,and great service,goes above and beyond to

Great people,and great service,goes above and beyond to take care of my needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We truly appreciate your kind words about our team and the service you've received at Bocker Chevrolet GMC. It’s our priority to go above and beyond for our customers. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Very professionally done.

Very professionally done. The dent on my derivers side door is not noticeable. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that the repair on your driver's side door turned out so well and that you found our service to be professional. At Bocker Chevrolet GMC, we strive to provide the best for our customers. We appreciate your feedback and look forward to seeing you again! Sincerely, The Bocker Chevrolet GMC Team