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Bocker Auto Group

(670 reviews)
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Sales hours: 8:00am to 4:00pm
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(670 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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I was very satisfied with salesmen Jason and also

I was very satisfied with salesmen Jason and also Brandon. Both were very professional and friendly. Brandon was very knowledgeable, explaining all the functions on the vehicle I purchased. I would also give Brian Borger in the finance department a “5” rating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you were satisfied with the service from Jason, Brandon, and Brian at Bocker Chevrolet GMC. It's great to know that Brandon was able to provide you with detailed information about your new vehicle. We appreciate your kind words and hope to see you again soon! Enjoy your new ride! Sincerely, The Bocker Chevrolet GMC Team

Austin has always been very professional with each

Austin has always been very professional with each vehicle we have purchased. I would rate him 2nd to none making the purchases as seamless as possible. I would and do recommend Bocker and especially Austin for the salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We truly appreciate your kind words and are thrilled to hear about your positive experiences with us at Bocker Chevrolet GMC. It’s fantastic to know that Austin has made your vehicle purchases seamless. Your recommendation means a lot to us! We look forward to welcoming you back for your next vehicle. Sincerely, The Bocker Chevrolet GMC Team

I was very satisfied with the salesman and how well he

I was very satisfied with the salesman and how well he knew all the functions of my new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that you were satisfied with our salesperson and their knowledge of your new vehicle. At Bocker Chevrolet GMC, we strive to provide exceptional customer service and support. We appreciate your review and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

Great experience with Brandon, Greg and Delbert.

Great experience with Brandon, Greg and Delbert. We are very happy with our new vehicle. Happy to drive a new GMC.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Brandon, Greg, and Delbert at Bocker Chevrolet GMC. It’s fantastic to know you’re happy with your new GMC! We appreciate your support and look forward to welcoming you back in the future. Enjoy your new vehicle! Sincerely, The Bocker Chevrolet GMC Team

Ty Johnson was a great salesman.

Ty Johnson was a great salesman. He found the car I was looking for. Showed me how to use the features. My friends loved the car and was excited for me. Everyone else that helped was friendly also. I love my car! Thank You Ty!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled to hear that Ty was able to help you find the perfect car and assist you with its features. It's great to know that both you and your friends are excited about your purchase. At Bocker Chevrolet GMC, we strive to provide friendly and helpful service, and we appreciate you taking the time to share your experience. We hope to see you again soon, and enjoy your new car! Sincerely, The Bocker Chevrolet GMC Team

The place was very neat and clean, Everyone was friendly

The place was very neat and clean, Everyone was friendly and very informative. Delbert and his team did a great job.Thank you very much.I love my new truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Bocker Chevrolet GMC. Delbert and the team appreciate your feedback, and we're delighted that you love your new truck! We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

They took care of an intermittent problem I had.

They took care of an intermittent problem I had. I'm glad to have that issue resolved. They were very courteous over the whole ordeal.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Michael! We’re thrilled to hear that you had a positive experience at Bocker Chevrolet GMC and that we could resolve the intermittent problem you were facing. We strive to provide courteous service, and your feedback means a lot to us. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

My oil change was completed in a very timely manner.

My oil change was completed in a very timely manner. The service lady talked very fast and had to listen very closely to understand.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We’re glad to hear that your oil change was completed promptly at Bocker Chevrolet GMC. We appreciate your comments about our service; we will work on ensuring our communication is clear and easy to follow. If you have any further concerns, please feel free to reach out to us. We look forward to seeing you again! Sincerely, The Bocker Chevrolet GMC Team

Great service & they provided detailed explanation of the

Great service & they provided detailed explanation of the repairs. I appreciated the shuttle service provided

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you received great service and appreciated the detailed explanations of your repairs, as well as the shuttle service provided. We strive to ensure our customers at Bocker Chevrolet GMC have the best experience possible. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

No stress or hassle very professional all the way around.

No stress or hassle very professional all the way around. Gave me a great trade in price for my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you had a stress-free and professional experience at Bocker Chevrolet GMC. It's great to know you appreciated the trade-in price for your vehicle. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team