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Bocker Auto Group

(670 reviews)
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Sales hours: 8:00am to 4:00pm
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(670 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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Outstanding service from all three men.

Outstanding service from all three men. Thank you. I will be a customer for life

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that you received outstanding service from our team at Bocker Chevrolet GMC. We appreciate your loyalty and look forward to serving you for many years to come! If you need anything in the future, don’t hesitate to reach out. Sincerely, The Bocker Chevrolet GMC Team

Very professional and hard working.

Very professional and hard working. I’m very happy that I chose Bocker for my cars over the years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that you've had such positive experiences with Bocker Chevrolet GMC over the years. Our team works hard to provide the best service, and your satisfaction means a lot to us. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Austin was a great help with the purchase process.

Austin was a great help with the purchase process. He made it fun and easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that Austin made your purchase process fun and easy. At Bocker Chevrolet GMC, we strive to provide a smooth experience for all our customers. We hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

Purchase of vehicle was efficient and quick.

Purchase of vehicle was efficient and quick. Delbert, Jason and the rest of the staff explained the vehicle features and options and made the process of the purchase enjoyable! Great job Team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Wayne! We're thrilled to hear that your vehicle purchase was efficient and enjoyable. It's great to know that Delbert, Jason, and our team were able to assist you with the features and options of your new vehicle. We appreciate your kind words and look forward to seeing you again at Bocker Chevrolet GMC! Sincerely, The Bocker Chevrolet GMC Team

They got me exactly what I wanted and the way I needed it

They got me exactly what I wanted and the way I needed it they are the best! They take care of their customers that’s for sure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Ashley! We're thrilled to hear that we could get you exactly what you wanted and meet your needs. At Bocker Chevrolet GMC, taking care of our customers is our top priority. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

On time and as promised.

On time and as promised. Heather (service representative) is attentive and friendly. Everyone at the service center seems to be concerned with your experience,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, TJ! We're thrilled to hear that your service experience at Bocker Chevrolet GMC met your expectations and that Heather provided attentive and friendly support. Our team genuinely cares about our customers, and it's great to see that reflected in your visit. We look forward to welcoming you back next time! Sincerely, The Bocker Chevrolet GMC Team

Brad was great!

Brad was great! Went in for an oil change and tire rotation. When it was completed I asked Brad about a feature on my new car I didn’t know what it was for. He went out of his way to explain it to me. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Brad during your oil change and tire rotation at Bocker Chevrolet GMC. It's fantastic that he took the time to explain the feature on your new car to you. We appreciate you sharing your experience and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

Very accommodating and helpful.

Very accommodating and helpful. Reasonable pricing. Good opportunities for test drives. Would recommend this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that you found Bocker Chevrolet GMC accommodating and helpful. It's great to know you enjoyed our reasonable pricing and test drive opportunities. Your recommendation means a lot to us. We hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

Everyone we dealt with from the time we first looked at

Everyone we dealt with from the time we first looked at the vehicle were very helpful and courteous throughout the whole process. I would definitely recommend Bocker to anyone that is in search of a vehicle new or pre owned

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with everyone at Bocker Chevrolet GMC during your vehicle search. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, The Bocker Chevrolet GMC Team

Always gets me in for service in a timely manner and are

Always gets me in for service in a timely manner and are always up front and honest of what it takes and cost to fix and maintain my vehicles! They are all great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We truly appreciate your kind words about the timely service and honesty from our team at Bocker Chevrolet GMC. It's always our goal to ensure a great experience for our customers, and we're glad to hear you feel that way. We look forward to seeing you again for your next service! Sincerely, The Bocker Chevrolet GMC Team