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Bocker Auto Group

(672 reviews)
Visit Bocker Auto Group
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(672 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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Chase was amazing. He listened to my wants and found a...

Chase was amazing. He listened to my wants and found a vehicle for me that met my needs and wants! He was patient and answered all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, The Bocker Chevrolet Buick GMC Team

We have bought our vehicles from Bocker Auto Group for...

We have bought our vehicles from Bocker Auto Group for many years and have had only the best experience each and every time. We recently bought a 2021 GMC Canyon and only the best experience as usual from walking in the door to the sale and pick up was done. We will also buy from Bocker Auto Group.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Bocker Chevrolet Buick GMC Team

Bockers has been good to me for some time now. This time...

Bockers has been good to me for some time now. This time my dealer Dean Wright helped me a lot. He was very knowledgeable about the vehicles on the lot. When we got to the financing part it was great to know that they had my back. I would recommend Bockers and Dean Wright to anyone looking to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Dean and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, The Bocker Chevrolet Buick GMC Team

Working with Chase was very helpful and attentive to my...

Working with Chase was very helpful and attentive to my needs. An all around good experience. I would reommend Bocker Auto Group to my friends and family. I'm a repeat customer.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Good experience

Bought used GMC Terrain, everything went better than...

Bought used GMC Terrain, everything went better than expected, Got more for trade in than expected. Good dealership made the exchange, pleasant people to deal with. Everything was explained to me In full, good people. Thanks, Logan Kuntz, Brian.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Bocker Chevrolet Buick GMC Team

Working with the Bocker group was a breeze. Super...

Working with the Bocker group was a breeze. Super friendly, efficient, and honest folks. My salesman Austin was great and the finance manager Danny did a great job having everything prepared before we got there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Bocker Chevrolet Buick GMC Team

Great Dealer!

Working with the Bocker group was a breeze. Super friendly, efficient, and honest folks. My salesman Austin was great and the finance manager Danny did a great job having everything prepared before we got there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Austin and Danny. Please let us know if we can ever help you in the future. Sincerely, The Bocker Chevrolet Buick GMC Team

The sales team and financing guys made this one of the...

The sales team and financing guys made this one of the best car buying experiences I’ve ever had. From custom ordering the vehicle to completing the financing portion of the sale. i would definitely recommend Bocker Auto Group.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Bocker Chevrolet Buick GMC Team

I was/am very pleased with the attention and helpfulness...

I was/am very pleased with the attention and helpfulness thorough out the entire process of buying my new 2021 Envision , sales person Dean Wright was very helpful and knowledgeable through the process and went above and beyond to get a dealer trade completed so I could have the exact color of car that I was after. Very pleased with Bocker/ Dean Wright.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dwane, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Bocker Chevrolet Buick GMC Team

Chevy Malibu

Had a wonderful experience working with my salesman Chase Euell who took the time throughout the whole process of buying my Chevy Malibu. I would definitely recommend Bocker for any of your car needs as they will truly go the extra mile to see that you are satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Bocker Chevrolet Buick GMC Team