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Bocker Auto Group

(672 reviews)
Visit Bocker Auto Group
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(672 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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Great service, no pressure to buy.

Great service, no pressure to buy. Very knowledgeable staff. Showed me the vehicle and let me make my own decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Bocker Chevrolet Buick GMC Team

Brandon did a great job at getting us a beautiful 2022

Brandon did a great job at getting us a beautiful 2022 Denali. We previously ordered a vehicle through him but with an extended build time, when the Denali came in, he instantly thought of us and called to see if we’d be interested in that instead of waiting 6+ months. Would recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We cannot thank you enough for your wonderful review of Bocker Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Bocker Chevrolet Buick GMC Team

It was a pleasure working with Logan in purchasing a new

It was a pleasure working with Logan in purchasing a new vehicle for our summer camp. He was friendly, professional, fair, and responsive. Can't ask for more when buying a car!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Bocker Chevrolet Buick GMC Team

Friendly, professional, fair, and responsive.

It was a pleasure working with Logan in purchasing a new vehicle for our summer camp. He was friendly, professional, fair, and responsive. Can't ask for more when buying a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Camp Kupugani, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The Bocker Chevrolet Buick GMC Team

Wanted to purchase a vehicle that would take care of

Wanted to purchase a vehicle that would take care of several checks on our list. Dean Wright found just what we wanted and with in 2 days we were owners of our vehicle. Bocker group made everything effortless and stressless. Highly recommend !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Bocker Chevrolet Buick GMC Team

Recently purchased a new GMC from Bocker’s.

Recently purchased a new GMC from Bocker’s. There were many bumps with GM and long delays in the delivery of our vehicle. These were all things outside of the dealerships control. Bockers’s went above and beyond to make sure we had updates and transportation while we waited. They have been absolutely amazing and I highly recommend them for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this amazing review! We really appreciate your business. Sincerely, The Bocker Chevrolet Buick GMC Team

Always a great buying experience. Brandon always goes up...

Always a great buying experience. Brandon always goes up and beyond to facilitate your needs during the buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Outstanding service and support.

Brandon at Bocker was extremely helpful in the recent purchase of my granddaughter's new car. I would recommend him and the dealership to anyone looking for a new/used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bamadad, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Bocker Chevrolet Buick GMC for your vehicle needs. Sincerely, The Bocker Chevrolet Buick GMC Team

AWSOME EXPERIENCE !

Jason at Bocker went above and beyond to help us purchase a new truck , Thanks Again for the opportunity to be part of this experience !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Bocker Chevrolet Buick GMC Team

Great job Bocker Auto Group!

Working with this dealership from a distance was super easy! Very friendly, very knowledgeable, and very eager to help us make sure the vehicle we were looking at was what we wanted/needed before making a long travel day! Even on the day we went back to pick it up (by our choice), they had all paperwork ready to go, vehicle filled with gas, and even warmed up and ready to go! Signed the papers and hit the road within 20 minutes! Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Bocker Chevrolet Buick GMC Team