Reviews
Write a reviewExcellent service in providing vehicle.
Excellent service in providing vehicle. It took some time to find the exact vehicle I wanted and while waiting I did see another dealership down on Sherman Oaks so went ahead made the drive and attempted to buy there but the experience was awful. The Sales Manager was difficult to work with so I left. I have been a Ford owner all my life and after 5 decades of buying Fords I decided to try GMC. After my experience at the Sherman Oaks dealership I questioned my choice and thought about going back to Ford then my sales person Santos at Borjon called me saying they found the vehicle I wanted and it just arrived at their dealership. Must have been fate because when I arrived they were very gracious from my sales rep to the sales manager and finance manager. They honored the deal I had negotiated with the other dealership and it was an easy sale. I was given a thorough walk through of the truck and the worked with me every step. When I buy a car I also in essence buy the service as well and Borjon earned that loyalty. I was with the same Ford dealership for over 25 years and will do the same with Borjon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Great Service
Great service department! The My GMC App kept me in the loop about the status of my service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Haylee, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Borjon Auto Center's Service Department. Sincerely, Borjon Auto Center Team
missing parts new vehicle
Was promised parts were going to be ordered. not all parts were ordered and no one has called to install parts after installer found out it is missing more or less 4 pieces of trim not just one. and it is going on 2 1/2 months and nothing.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (805) 769-8905 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you soon.
Found the right car for the best price
Found the Regal TourX I wanted listed at a great price. Christopher was accommodating and informative, and made sure we got exactly what we wanted and nothing we didn't. Jennifer made the financing info clear and transparent. Excellent experience all around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! We hope you have a great day!
Great service
Offered to deliver my truck and great customer service. Ron was really nice and helpful. I love my new truck
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
They do a Great Job. I will always use them to service our vehicle!!! The service team knows our vehicle and has kept it like new.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always great service
As always the dealership was happy to help me resolve any issues with my Enclave. Employees are always ready to help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great employees, no pressure, great inventory.
No pressure and lots of inventory. There was a friendly environment and knowledgable staff. We enjoyed the car buying experience and love our new Acadia Denali.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Borjon Auto Center rocks!
Borjon Auto staff are punctual, helpful, knowledgeable and very friendly. We appreciate the service we get at Borjon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
purchases a new car
My experience was awesome from the get-go. very professional and answered all my questions. Borjon Auto Center has a great team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase