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Borjon Auto Center

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Always a great experience

Cooper is the most accommodating salesman I have ever met. This is our 3rd vehicle we have bought from him in the past 2 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

Great help I received ....the minute I stepped at the dealership I felt like I was home.... Everyone was helpful ....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My Evaluation of Borjon Auto Center

This purchase of my Acadia from Borjon was one of the most efficient and pleasant experiences that I have had purchasing cars from other agencies. The entire auto center could not have been more helpful and pleasant. I purchased the car from Dan and Cooper who were not only professional and thoroughly helpful with explanations and feeling comfortable with my purchase. I had my Grandson along who is 5 yrs old. Dan and Cooper were so nice to him and made him feel he was really helping with the purchase. I have thoroughly enjoyed my Acadia and I would highly recommend your dealership to my family and friends. Thank you again for making my purchase so pleasant. Terry Gongwer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Wish I wouldn't have bought from them

Buying the car was nice and easy like always but repairs and such were a nightmare I sent my wife in once before they changed owners from golden hills and they treated her like she was dirt and knew nothing was very sad about the situation then another problem arose now with the new name borjon with the hopes of better customer service. Ha man was I wrong she took it in under warranty and should have offered her a rental. After walking a good ways down the street home she asked me what to do about getting home and then to work the next day. I then got frustrated picked her up and called them asking why they weren't giving us a rental option not even asking their answer was, "oh I didn't think you guys needed one" I just don't get it and hoped to have more faith well rancho grande you have got my business now.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sorry to hear you had a bad experience at our dealership. We take pride in providing the best customer service. Please stop by or give me a call to fix this issue. Thank you, Jennifer 805-238-4515

Very nice and efficient...

very quick and efficient in finding me financing....thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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