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Lithia Chevrolet of Redding

(615 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday 10:00am–6:00pm Closed

Reviews

(615 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chevrolet of Redding from DealerRater.

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Awesome customer service and super knowledgable Salesman

Just purchased a 2019 Chevy Traverse High Country and must say it was hassle free. I believe from the time I showed up and test drove two Chevy Traverses, I was able to make a deal and drive the Traverse home after about 3 hours of total time on site. Mark Wecker was the best and I highly recommend him. His tenure at Lithia says it all. Super friendly credit manager and all my interactions were top notch. Thank you for making this process stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the kind review, Patrick! We sincerely value your business and hope to see you again soon!

Oil change tire rotation

The srevice staff is outstanding. I ask that tire pressure be checked when they rotated tires. RF tire low before rotation, RR low when I picked up the truck. Rotated tired did not check pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lithia Chevrolet of Redding! Take care!

Best ever

Had been emailing Mark for several weeks he finally found the right truck and color in and out easiest purchase ever made would recommend to all my family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience!

Silverado Trail Boss

Salesman knowledgeable and forthright. Chevrolet advertising was misleading. Sales on Silverado LT did not include all models. Almost went to GMC. Need to be clear on offers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your review; we are happy to pass along your comments to the team here at Wallace Chevrolet!

I want to says thanks to Steven lucarelli for making...

thanks to Steven lucarelli for making these dream come truth , I been looking for a 1999-2004 corvette for awhile an I got just what I had being looking for . he made it easy and smooth process for me . I was coming from oroville driving to see these corvette we started texting back and forward about that details from this car and I wanna to make sure that price was just right for my budget and everything work out great for both of us and I got to drive it out of the lot that same day . So thank you so much for being a great person and super helpful and I will always appreciate everything you did for me in that great and smooth sell . I will Highly recommend to anyone now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We're glad to know Steven was so helpful during your visit, and we appreciate your recommendation!

Great experience!

We worked with Dave McKlenkin and he was great to work with. He made sure he met our needs and worked hard to get us in the car we wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jfoley! We think Dave is great, too.

Great service

Loved are salesman Steve Fisher, We explained what we wanted and he did his best to make this happen! This is our second vehicle in 6 months that we have bought through Lithia...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Allison and Scott! We're glad Steve was so great!

Excellent

Need more sales personal like Steve Fisher who goes the extra mile for his coustermers . A man with integrity and not just wanting to make a sale but someone wants to help make your life happy and satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Dee! We're glad we could exceed your expectations!

Very easy

Mark Wecker was very help full ,he also came to work on his day off to do the deal .That means a lot . It also shows his dedication to his work Fred w

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Fred! We're glad Mark was so helpful during your visit.

Comfortable

Salesman. Mark Wecker was very informative, knowledgable and comfortable to work with. He has made this the best car buying experience. I will recommend Lithua Chevy to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Chris! We're glad Mark was knowledgeable and helpful during your visit.