Reviews
Awesome customer service and super knowledgable Salesman
Just purchased a 2019 Chevy Traverse High Country and must say it was hassle free. I believe from the time I showed up and test drove two Chevy Traverses, I was able to make a deal and drive the Traverse home after about 3 hours of total time on site. Mark Wecker was the best and I highly recommend him. His tenure at Lithia says it all. Super friendly credit manager and all my interactions were top notch. Thank you for making this process stress free.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind review, Patrick! We sincerely value your business and hope to see you again soon!
Oil change tire rotation
The srevice staff is outstanding. I ask that tire pressure be checked when they rotated tires. RF tire low before rotation, RR low when I picked up the truck. Rotated tired did not check pressure.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lithia Chevrolet of Redding! Take care!
Best ever
Had been emailing Mark for several weeks he finally found the right truck and color in and out easiest purchase ever made would recommend to all my family and friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for highlighting some of our staff who helped make this such a great experience!
Silverado Trail Boss
Salesman knowledgeable and forthright. Chevrolet advertising was misleading. Sales on Silverado LT did not include all models. Almost went to GMC. Need to be clear on offers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your review; we are happy to pass along your comments to the team here at Wallace Chevrolet!
I want to says thanks to Steven lucarelli for making...
thanks to Steven lucarelli for making these dream come truth , I been looking for a 1999-2004 corvette for awhile an I got just what I had being looking for . he made it easy and smooth process for me . I was coming from oroville driving to see these corvette we started texting back and forward about that details from this car and I wanna to make sure that price was just right for my budget and everything work out great for both of us and I got to drive it out of the lot that same day . So thank you so much for being a great person and super helpful and I will always appreciate everything you did for me in that great and smooth sell . I will Highly recommend to anyone now.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We're glad to know Steven was so helpful during your visit, and we appreciate your recommendation!
Great experience!
We worked with Dave McKlenkin and he was great to work with. He made sure he met our needs and worked hard to get us in the car we wanted!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jfoley! We think Dave is great, too.
Great service
Loved are salesman Steve Fisher, We explained what we wanted and he did his best to make this happen! This is our second vehicle in 6 months that we have bought through Lithia...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Allison and Scott! We're glad Steve was so great!
Excellent
Need more sales personal like Steve Fisher who goes the extra mile for his coustermers . A man with integrity and not just wanting to make a sale but someone wants to help make your life happy and satisfied
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Dee! We're glad we could exceed your expectations!
Very easy
Mark Wecker was very help full ,he also came to work on his day off to do the deal .That means a lot . It also shows his dedication to his work Fred w
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Fred! We're glad Mark was so helpful during your visit.
Comfortable
Salesman. Mark Wecker was very informative, knowledgable and comfortable to work with. He has made this the best car buying experience. I will recommend Lithua Chevy to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Chris! We're glad Mark was knowledgeable and helpful during your visit.