Reviews
Great service!
From the purchase to regular service appointments they have been great. They staff is friendly and helpful. We will definitely purchase our next vehicle at Lithia Chevrolet in Redding Ca.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shysters
The service department is a total rip-off. $100 for a check engine light plus an additional $400 for a snapped emergency light and $200 to replace a faulty temperature sensor that costs $15 to replace and 15 minutes for me a clueless girl to replace. My van has needed to new transmissions and they said I had to go to another dealer to get the repairs. The van is a lemon peices have fallen off it (not covered under the extended warranty). I have owned my van only 2.5 years. They are shysters.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
KMorrison, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We hope you are willing to give us another chance. Please reach out to us at (530) 410-6002 so we can work towards a resolution.
Tom Lee was so helpful!
WE found and was able to purchase a new Silverado. Tom Lee spent extra time with us, ensuring we understood all the new technology. We are super please with the trade in and cost of our new ride! Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Dean! We're glad you're pleased with your experience!
Wonderful experience
Second vehicle we bought there and they are amazing. James Jay made the process easy and was very professional and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Melissa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lithia Chevrolet of Redding.
Amazing service
Quick service!!! Got my new truck service and he made sure To let me know what else needed to be serviced! Super friendly and knowledgeable!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We're glad you found our staff to be so friendly and knowledgeable!
In and out service...
Brought my truck in to have accessories installed. Great team. They get you in and out quickly and always do a great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wow, it's experiences like yours that really keep us motivated! If you have any further questions, please don't hesitate to reach out!
Always the best service!
Redding Lithia Chevy and Jay have always taken great car of me and my vehicles. This is the only place to buy and have your vehicle serviced!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Donna! We value your business and look forward to seeing you again!
Lithia is amazing!
I bought my first car here at lithia, with that same salesman mark! Now I just bought my second one!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brittney, thank you for the wonderful star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
3500 HD repair to DEF system
Service was carried out promptly and took care of all faults. Lithia loaned me a 4x4 to use while repair was being done. Lithia service coordinator was able to get factory to cover repair under extension of factory warranty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
L., we are so happy to read such a great review about Lithia Chevrolet of Redding! We do hope we can be of assistance in the future. Take care!
Jerry and Janice Shaver 2008 ford f350
By far the best salesman i have ever had a privilege of buying a truck from.He was very helpful in getting us a great deal. The dealership was very clean and had very nice people. But the best part was your friendly salesman David Van Klinken . Great job david.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Jerry and Janice! We want all our clients to have a comfortable and stress-free experience with us!