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Lithia Chevrolet of Redding

(614 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday 10:00am–6:00pm Closed

Reviews

(614 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chevrolet of Redding from DealerRater.

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Excellent

Worked with us to find just the right car within our budget. Excellent service. Our car had broken down and we had no transportation to look for a new car. Mark had someone come from Redding to Cottonwood to pick us up. Great overall experience. Thank you Mark Wecker.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the feedback! We're glad you had such a great experience!

Great

Jason Tracy was wonderful! He was not pushy at all. He helped us look at the Chevy Equinox we were interested in and the following week when we came back he helped us figure out a payment plan that worked for us. He even came in on his day off when we picked up the car! Lithia Cheverolet price matched the equinox we found online in Folsum and had the color car we wanted driven up to Redding! I was very happy to get the pacific blue color! Customer service was great. My husband bought a truck from Taylor Motors and got terrible customer service. He couldn't even get them to put air in his tire when we were going out of town and the gas stations we went to didn't have the right valve. We were not going back there. I will highly recommend Lithia Cheverolet!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jeanette, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Mason was my salesman and did an outstanding job!

Mason was my sales person. He was polite and very relaxed. He made the deal so very easy and left me feeling confident I was getting a great deal!. I can’t say anything negative of my experience at all. Steve in finance was expceptional as well. He went above and beyond to get me the best rate he could! Mason and Steve are top notch!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you! We're glad we could exceed your expectations, and we'll be sure to pass along your feedback to our team.

2019 Silverado

After driving my 2014 Silverado for almost 5 years, I decided to upgrade my truck to the new 2019 Silverado. The Sales team at Redding Lithia Chevrolet worked hard to help me find the truck I was looking for. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Tim! We're glad we could help you find what you were looking for! Enjoy your new Silverado!

Raymond Bell

Very good and prompt search and find of particular truck I was looking for. All transactions and information very thorough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks, Raymond! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lithia Chevrolet of Redding!

Buy a new truck

Outstanding Dealer, the people are the best like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review, Calvin! We're thankful for the opportunity our team had to earn your business and . We're happy we were able to provide you with the easiest car purchase. Thank you for taking the time to share your 5-star experience, we're happy your visit at our dealership was informative and friendly from beginning to end. Congratulations on your new car! We hope you stop by and see us again.

Outstanding

Dave provided an Outstanding experience for my self and wife. I had talked to Dave on the phone a couple days before our appointment and found him easy to pleasant to talk to. At our appointment Dave no pressure effort to provide any and all information on the Pickups and financing available and then spent a lot of nice pointing out options and finding a vehicle for us. Luis was Outstanding with the same helpful attitude in providing us options on services and financing. A no pressure process unequaled in my 60 years of vehicle purchases. Dan Parker

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you! We're so happy to hear Dave made your experience an outstanding one! We'll be sure to pass along your feedback to our team. :)

Great

James our salesmen was honest and down to earth guy. Told me what he thought and I appreciated his help. Finance was quick and easy too. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We're glad James could help!

Great Service

I have to say Lithia Chevrolet has seriously upped their game in the service department. I had an appointment which was supposed to take up to 1.5hrs and I was called within the hour to let me know it was ready for pick-up. It's so nice when you make an appointment and you're in and out quickly, no more long waits. As always they did a once over on other components of the car and pointed out the fact that I had a slice in my front tire. Thank you so much for the great service...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much! We're glad we could help you out so quickly!

Great

When ever I take my car there I never have problems. Will helps me when I always take my car there. He's been exceptionally great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Annaz1! We're glad Will exceeded your expectations!