Reviews
I purchased my Chevy Cruze from McDaniel GM Superstore...
I purchased my Chevy Cruze from McDaniel GM Superstore and love it. I wanted a Red Cruze with backup sensors and they didn't have one on the lot. Our salesman,Jim Brown,found a Cruze with the options we wanted and had it for us the next day.I have purchased several cars from McDaniels and have always been pleased with their salesmen and their service department. Everyone at the dealership is very friendly and professional.Jim called within a few weeks after the purchase of my car and asked how we liked our car and if we had any questions about the car. Their service department emails me when my car needs serviced,oil changes,etc. They also send me coupons for their services which saves me money on oil changes,tire rotation,etc. Great customer service! This is why I keep coming back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought a used car from them in February. Didn't even...
I bought a used car from them in February. Didn't even make it all the way home before the check engine light was on. Took back in, and they replaced the spark plugs. two days later check engine light again. They took car back for service and had it 3 days, replaced MAF sensor which was nice, however 2 days after I got it back, check engine light again. No response from them. They claimed to have inspected this car before sale, and would like you to believe they offer better service than other dealers. Maybe many customers get treated well, but every so often a customer gets a bad deal. This time it happened to be me.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Easy to work with. Respect.
I was fortunate to work with Scott and a couple other guys here. They were kind and respectful through the entire buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase