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Sunset Cadillac of Venice

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (380 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (380 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Dealership

Salesman, Rick was informative regarding the vehicle. Suggestions were made to drive various vehicles as a means of making my selection. Upon delivery and payment all aspects of the vehicle were explained including an into to the service department team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding service !!!!!

Exceptional and accomplished service and personal attention thruout...start to finish. Your folks are top shelf...you guys hire well and it shows !!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Everything great buying was a pleasure ....service after has been good as well. We would definitely buy at this location again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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routine maint.

As usual, professional and courteous service. Work done in a timely manner. Car was washed and cleaned inside. Excellent facilities.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fine service experience

Attention to my requests & sense of being understood. Christopher Lenius was attentive & did a fine explanation of how to make my CT6 cool my rear seat passengers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly, knowledgeable sales associates!

Friendly sales associates....Rick Yacyk helped me through the entire process, from test drive to lease procedure...he was very nice! He made it easy for me to drive away in my new XT5... Which I love!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service.

Very easy process. No hassle. Very friendly staff. I don't like it when my feedback requires me to use at least 20 words.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Rotors

Knowledgeable, friendly staff. They treat you like family and have your best interest at heart. Pete DeSole is the BEST

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service for oil change

Excellent service from Christopher. He got me in early and out in much less time so I could keep my dr appointment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to leave us a 5-star review, Craig and April. We truly appreciate it the feedback!

Always great service.

I like the overall service. Steve Nemeth is great. He and Linda Mackey are the reasons the buy all my Cadillacs from Crest now Sunset.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Sandra! Thank you so much for taking the time to leave us a 5-star review. We will be sure to share with Linda and Steve and are so grateful for your loyalty!