Todd Wenzel Buick GMC of Grand Rapids

Staff was cordial, knowledgeable, and quick in the replacement of my Continental tire, which was shredded internally by a pothole and my approx. half mile to gas station drive.

I worked with Tyler Barrix, Aaron Burch, and Erin Steen and thought that they all did an excellent job of making my first car-buying experience easy to navigate.

Of paramount importance is a well-serviced vehicle but it's great to be greeted by smiling faces from the moment you drive into the bay til you leave! Every one is very customer service oriented. I also appreciate the well-appointed waiting area with beverages and fresh fruit!

This is the second time I have been in for service and requested a car wash and detail, as a preferred customer. Both times, the interior detail was not done. I don't live in the area and travel special to go to the dealer for oil changes and service.

Service is fine. I did not have to wait too long. The waiting rooms were very nice. Customer service was great. I like to see coupon or discount rewarded.

It was both fun and educational. Jeff was our salesmen and he was both courteous and patient. The whole Todd Wendel team was wonderful to spend the day with. I was very pleased that if Jeff couldn't answer something he knew who could. Jeff, Zack, Aaron and Erin were all outgoing and great to work with. The experience was fun thanks to the people above as team and individuals.

We are not from the Grand Rapids area, so we only had a couple of days to look at vehicles, make a decision, me get everything finalized. Our salesman, Ken, was so nice, vey helpful, knew what was on the lot and found exactly what we wanted. He was also willing to negotiate and make it financially possible to get what we wanted at a reasonable price.

Had a problem with stalling out at intersections on occasion. Problem was diagnosed and fixed and on warranty. Excellent work and co-ordination.

Matt is the greatest!!! I know that he will always take care of me to make sure that everything is always set when I get my car back. Thanks for a great job! Phil

This dealership, was very friendly and informative. All in all a really good car buying experience. I would definitely recommend this dealership to anyone and quite frankly I already have. I might add that the salesman who assisted us, Mr. Joe Zipen is a real asset to your dealership.