Todd Wenzel Buick GMC of Grand Rapids

I went in knowing what I wanted and walked out a couple hours later with a car! Things were really easy and Joe Zeipen did a great job executing everything in a timely manner. Very happy with my purchase, and delighted with my decision to go to Todd Wenzel!

I had been looking for cars for awhile and really appreciated the prompt and efficient way Tyler Barrix responded to my numerous questions via e-mail. Even before arriving at the dealership I was aware of what was in stock, my options, and pricing options. I had been making inquiries at other dealerships and their response time was sub-par. Perhaps this is due to the fact that other salespersons feel that one must be "present" in order to be serious about making a vehicle purchase. I was not treated this way by Tyler - his response time was great and he answered numerous e-mails before he had the opportunity to meet me face-to-face. Due to the fact one can do so much shopping via the internet I was most appreciative of the attentiveness I received BEFORE arriving at the dealership. His knowledge and helpfulness after we arrived was exceptional as well. The Platinum Program is a great perk too. It makes the dealership standout from the rest. Knowing that a loaner vehicle and/or a ride is there when we need it means a lot. The dealership has a friendly atmosphere and employees actually seem happy to be there! Nice to see.

Our service was fast and efficient. We were also served coffee and rolls while we waited in their excellent waiting room..

As always it was a great experience at Todd Wenzel Buick GMC. I was there for a recall appointment and was treated extremely well!!! Everyone in the service department is awesome!

I was very impressed with my experience at Todd Wenzel. You were organized, efficient, friendly, and also offered a vast inventory to choose from. All in all, it was a great experience, and I am truly enjoying my new car!

I went to the dealership for a tail light fixture and was advised of a recall issue before I received the mailing and both concerns were corrected flawlessly. I strongly endorse Tod Wenzel service and sales. - Dr John Monticello

The dealer personnel are terrific. From Kenny in sales to Steve and Gerry in Service they take care of any vehicle problems whether buying new or servicing the already owned vehicle.

As usual the Platinum Office took very good care of me and my Acadia. Even tho the wash and dry took 2 tries, it was done to my satisfaction with no grumble from anyone. Thanks Carl and ?(sorry didn't get the name of the other gentleman.) I always enjoy working with your office and know I will be sent away happy.

I had a flat tire. I wasn't sure where to call for help. I called the dealership and was given the number to reach GMC roadside help. Once I was in touch someone was here about 15 minutes later, put on my spare and had me ready to go. I went to the website and scheduled an appointment for the next day. My husband brought my truck in for the appointment time and he was in and out in about an hour. Tire was repair for $18.

SHADY DEALER BEWARE!!!!!!! WOULD NOT RECOMMEND!!! Purchased a vehicle from these guys and was recommended i have a cosigner for a better interest rate, so i came back with my grandparents and after we all filled out the paperwork and signed it we where good to go. Later found out the vehicle was not even in my name!!! I cannot transfer the title to my new home state, I cannot insure it in my new state, and i cannot insure it in michigan because the vehicle stays with me in my new state!!!! called and talked to a manager who said the director would call me back the next day. 3 days later still no call back so i called again. spoke to the director and told me its my problem and they wont do anything about it!!! SHADY SHADY SHADY! BEWARE!! ALSO this whole time i have not been receiving any benefit to my credit for making large on time payments!! CONSUMER BEWARE!!