Reviews
Very pleased with the service to my vehicle.
Very pleased with the service to my vehicle. Carson my service representative was outstanding and very knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know that you had a positive experience with our service team, especially Carson! Thank you for choosing Cavender Buick GMC North and sharing your feedback. We are here for you and any of your future needs!
They took care of my problems and were responsive to my
They took care of my problems and were responsive to my needs, questions, and concerns.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us at Cavender Buick GMC North! It's great to hear that you found our stall responsive and helpful. We are here for you and any of your future questions or needs!
Inspection for renewal registration was what I came in
Inspection for renewal registration was what I came in for and it was done promptly and thoroughly and Erick was pleasant, as always!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jane, we're glad to know Erick and our team at Cavender Buick GMC North were able to assist you promptly with your inspection. Thanks for the review!
It was actually a great service and quick from this
It was actually a great service and quick from this Dealership to be honest great job guys.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Eric, thank you for the review! We appreciate the kind feedback and hope to see you again at Cavender Buick GMC North!
David is always helpful.
David is always helpful. He is the best! He always gets my car taken care of right away.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled David has consistently hit the mark with timely and accommodating assistance! Thank you for being a Cavender Buick GMC North customer!
Ok.
Ok. But it took over an hour to change the oil. No donuts that Monday morning.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your positive rating and honest feedback, George. We're sorry your oil change took longer than expected and hope to improve our turnaround time in the future, as well as provide donuts while you wait. If there's anything else our team at Cavender Buick GMC North can do for you, please let us know!
I was going to just look but Gabe showed me the perfect
I was going to just look but Gabe showed me the perfect car with everything I wanted
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words and thoughtful review! We are delighted that Gabe and our team provided you with top-notch service throughout the sales process and we look forward to assisting you next time. -- The Cavender Buick GMC North Team
Great service, took the time to explain everything and JJ
Great service, took the time to explain everything and JJ delivered the car for us! We love Cavenders they really care and go out of their way to make you happy! See you soon!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jojo, we're so glad to know that you had a great experience with us at Cavender Buick GMC North. It's wonderful to see how much you appreciated JJ's efforts and our dedication towards customer satisfaction. Enjoy your new car!
Great service.
Great service. Quick diagnosis and repair to get me back on the road. Always take our vehicles to Cavender for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Annie, we're glad to hear you had a great service experience at Cavender Buick GMC North! We really appreciate your recommendation. Safe travels!
Overall it’s just another average dealer.
Overall it’s just another average dealer. Have now bought two cars here, you’ll get pushed into crap you don’t need, and expect to spend 10-15k above sticker price when they’re done forcing addons. All of this was fine for me though, but what did make this mediocre is this specific experience they weren’t even transparent on all the pricing until we had paid the down payment, including the fact that they forced there service plan on me (I say forced, more put in the contract and took my money before they showed it to me), 2 free windshields that my insurance already covers for free, car washes when I told them I won’t be in this state, etc. it’s all just junk. It actually was just a sucky experience.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Dear Andy, I'm sorry to hear about your recent experience at our dealership and your dissatisfaction with the lack of transparency in pricing and additional services. Your feedback is important to us, and we take it seriously. We're committed to addressing these issues and improving our services. I assure you that we'll review our procedures to prevent such incidents in the future. As a repeat customer, your satisfaction means a lot to us. Please contact me directly at 210-807-6392 or zhale@cavenderauto.com, so we can discuss your concerns further and work towards a resolution. Thank you for your feedback, and I look forward to hearing from you. Best regards, Zachery Hale General Sales Manager Cavender Buick GMC North