Reviews
It was actually a great service and quick from this
It was actually a great service and quick from this Dealership to be honest great job guys.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Eric, thank you for the review! We appreciate the kind feedback and hope to see you again at Cavender Buick GMC North!
David is always helpful.
David is always helpful. He is the best! He always gets my car taken care of right away.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled David has consistently hit the mark with timely and accommodating assistance! Thank you for being a Cavender Buick GMC North customer!
Ok.
Ok. But it took over an hour to change the oil. No donuts that Monday morning.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your positive rating and honest feedback, George. We're sorry your oil change took longer than expected and hope to improve our turnaround time in the future, as well as provide donuts while you wait. If there's anything else our team at Cavender Buick GMC North can do for you, please let us know!
I was going to just look but Gabe showed me the perfect
I was going to just look but Gabe showed me the perfect car with everything I wanted
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words and thoughtful review! We are delighted that Gabe and our team provided you with top-notch service throughout the sales process and we look forward to assisting you next time. -- The Cavender Buick GMC North Team
Great service, took the time to explain everything and JJ
Great service, took the time to explain everything and JJ delivered the car for us! We love Cavenders they really care and go out of their way to make you happy! See you soon!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jojo, we're so glad to know that you had a great experience with us at Cavender Buick GMC North. It's wonderful to see how much you appreciated JJ's efforts and our dedication towards customer satisfaction. Enjoy your new car!
Great service.
Great service. Quick diagnosis and repair to get me back on the road. Always take our vehicles to Cavender for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Annie, we're glad to hear you had a great service experience at Cavender Buick GMC North! We really appreciate your recommendation. Safe travels!
Overall it’s just another average dealer.
Overall it’s just another average dealer. Have now bought two cars here, you’ll get pushed into crap you don’t need, and expect to spend 10-15k above sticker price when they’re done forcing addons. All of this was fine for me though, but what did make this mediocre is this specific experience they weren’t even transparent on all the pricing until we had paid the down payment, including the fact that they forced there service plan on me (I say forced, more put in the contract and took my money before they showed it to me), 2 free windshields that my insurance already covers for free, car washes when I told them I won’t be in this state, etc. it’s all just junk. It actually was just a sucky experience.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Dear Andy, I'm sorry to hear about your recent experience at our dealership and your dissatisfaction with the lack of transparency in pricing and additional services. Your feedback is important to us, and we take it seriously. We're committed to addressing these issues and improving our services. I assure you that we'll review our procedures to prevent such incidents in the future. As a repeat customer, your satisfaction means a lot to us. Please contact me directly at 210-807-6392 or zhale@cavenderauto.com, so we can discuss your concerns further and work towards a resolution. Thank you for your feedback, and I look forward to hearing from you. Best regards, Zachery Hale General Sales Manager Cavender Buick GMC North
Professional, and friendly service.
Professional, and friendly service. They will keep to their word of making things right.. Robert and supervisors at service department treat you respectfully. Glad I found this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nilsa, we're delighted to know that Robert and our team at Cavender Buick GMC North were able to provide you with professional and friendly service. We appreciate your kind words!
Kevin was very knowledgeable attentive to our needs.
Kevin was very knowledgeable attentive to our needs. Great selection of vehicles and the finances experience was on point.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear that Kevin went the extra mile to assist with your auto service needs at Cavender Buick GMC North! We will be sure to pass along your praise to him. Thank you for taking the time to write us this awesome review! We hope you absolutely love your new car!
I would not have bought the car if it wasn’t because Kevin called me and offered the upmost care to the needs and preferences we needed on a car. We are very happy with our purchase.
I bought my GMC Acadia at Cavender west, but I’ve always
I bought my GMC Acadia at Cavender west, but I’ve always taken it to Cavender North for service because it’s close to where I live. The service reps at Cavender north have always been very helpful and very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know that our service team at Cavender Buick GMC North has been able to assist you effectively and professionally. We appreciate your trust in us for maintaining your GMC Acadia!