Reviews
Blown away with Felix, Isaiah and Toni.
Blown away with Felix, Isaiah and Toni. Might be the best carbine experience I’ve ever had. I purchased several cars through Covert and had a good experience, but I’m not sure it met this level of no nonsense, bottom line, pricing and customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike, we're delighted to know that Felix, Isaiah and Toni made your car buying experience at Cavender Buick GMC North a memorable one. We strive for top-notch customer service and it's great to see our team hit the mark with you!
Excellence At Its Best!
This is THE 2nd GMC Sierra 1500 SLT I?ve bought from Buick Cavender North, and I am proud to say as great as the professionalism and service was the first time they out did their selves this past weekend. I highly recommend you ask for Javier Perez as your automotive consultant. He professionally acts as your liaison all through your transaction. I was amazed at what they gave me for my trade in, quite frankly everything was hassle free. Buy your next vehicle here, I assure you won?t regret it. Mr. Cavender thank you and family, what y?all do helps keep San Antonio great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jason, we're delighted to know that your second experience with us at Cavender Buick GMC North was even better than the first! It's great to see Javier provided top-notch service. We appreciate you recommending us and look forward to serving you again in the future!
MILITARY PLEASE READ.
MILITARY PLEASE READ. The dealership was way better then ValMark of New Braunfels where I bought my last car. My sales agent Matthew Delgado was really nice and knowledgeable. The process was way faster then most dealerships even for a Saturday. The finance process was pretty good just didn't receive information on how to cancel any extra warranties purchased. The Lifetime Oil Change for Military is misleading though. It is actually only 2 per year and up to 20 total oil changes overall. Check the website for oil changes as I can't do attachments on here.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
I appreciate your feedback and am glad to know that you found our process faster than most. I apologize for any confusion regarding the Lifetime Oil Change offer, we certainly didn't mean to mislead anyone. I'd be happy to provide more information on how this works as well as assist with any questions about canceling extra warranties purchased. Please feel free to reach out at your convenience so we can address these concerns directly. Thank you, Zac Hale - General Sales Manager - (210) 477-8300 or zhale@cavenderauto.com
It was pleasant and ver very cold that day.
It was pleasant and ver very cold that day. Too cold to have the car detailed as their water was frozen
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lawrence, we're glad to know your experience at Cavender Buick GMC North was pleasant despite the chilly weather. We apologize for any inconvenience caused by the frozen water. Thanks for understanding!
2023 Arcadia Denali
Kevin is an awesome salesman. Thorough in introducing us to our new car. He has been available for questions and patience with us. I highly recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Deborah, we're delighted to know that Kevin provided you with such a great experience at Cavender Buick GMC North. We'll be sure to pass on your kind words and recommendation! Thanks for the review, we appreciate it!
Exelent & profetional service from Felix bravo , we are
Exelent & profetional service from Felix bravo , we are so glad with our new Toyota Tacoma
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Elton, thank you for the review! We appreciate the kind feedback about Felix and hope to see you again at Cavender Buick GMC North!
Tony was very helpful and rare him as outstanding, this
Tony was very helpful and rare him as outstanding, this was first opportunity to work with him. In my over 40 years dealing with the dealership this was the worse visit.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Alton, we appreciate your feedback and are glad to know Tony was helpful during your visit to Cavender Buick GMC North. We love to hear that your worst experience with us was outstanding. See you next time!
I was greeted immediately and given instructions where to
I was greeted immediately and given instructions where to wait. My car was serviced in a short time. Stacey was thorough and discussed the problem and recommendations
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you had a positive experience with Stacey and our team at Cavender Buick GMC North. We strive for efficient, thorough service - thank you for the feedback!
I'm always leary about going with a new service advisor
I'm always leary about going with a new service advisor when the service advisor who normally assists with my car needs is unavailable. Ricardo assisted with my car needs professionally and paid full attention to me and addressed all of the concerns about my vehicle. I also want to appreciate the mechanic who did the work to my Terrain.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Esther, it's great to know that Ricardo and our team at Cavender Buick GMC North were able to assist you professionally. We're glad your concerns were addressed fully! Thanks for trusting us with your Terrain.
Was a little nervous at first but my salesman Tony G made
Was a little nervous at first but my salesman Tony G made me feel good about my new purchase. Glad I did the trade
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mikey, we're glad to know Tony was able to put your nerves at ease during your visit at Cavender Buick GMC North. Enjoy the new ride!