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2024 consumer dealer award
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2024 consumer dealer award

Reviews

(475 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cavender Buick GMC North from DealerRater.

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2023 Arcadia Denali

Kevin is an awesome salesman. Thorough in introducing us to our new car. He has been available for questions and patience with us. I highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Deborah, we're delighted to know that Kevin provided you with such a great experience at Cavender Buick GMC North. We'll be sure to pass on your kind words and recommendation! Thanks for the review, we appreciate it!

Exelent & profetional service from Felix bravo , we are

Exelent & profetional service from Felix bravo , we are so glad with our new Toyota Tacoma

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Elton, thank you for the review! We appreciate the kind feedback about Felix and hope to see you again at Cavender Buick GMC North!

Tony was very helpful and rare him as outstanding, this

Tony was very helpful and rare him as outstanding, this was first opportunity to work with him. In my over 40 years dealing with the dealership this was the worse visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Alton, we appreciate your feedback and are glad to know Tony was helpful during your visit to Cavender Buick GMC North. We love to hear that your worst experience with us was outstanding. See you next time!

I was greeted immediately and given instructions where to

I was greeted immediately and given instructions where to wait. My car was serviced in a short time. Stacey was thorough and discussed the problem and recommendations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a positive experience with Stacey and our team at Cavender Buick GMC North. We strive for efficient, thorough service - thank you for the feedback!

I'm always leary about going with a new service advisor

I'm always leary about going with a new service advisor when the service advisor who normally assists with my car needs is unavailable. Ricardo assisted with my car needs professionally and paid full attention to me and addressed all of the concerns about my vehicle. I also want to appreciate the mechanic who did the work to my Terrain.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Esther, it's great to know that Ricardo and our team at Cavender Buick GMC North were able to assist you professionally. We're glad your concerns were addressed fully! Thanks for trusting us with your Terrain.

Was a little nervous at first but my salesman Tony G made

Was a little nervous at first but my salesman Tony G made me feel good about my new purchase. Glad I did the trade

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Mikey, we're glad to know Tony was able to put your nerves at ease during your visit at Cavender Buick GMC North. Enjoy the new ride!

Tony was a lot of help.

Tony was a lot of help. He heard everything I was saying and Got to it . No complaints here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Angelica, we are glad to hear that Tony provided excellent service. Thank you for choosing Cavender Buick GMC North!

Great customer service and updates on our vehicle were on

Great customer service and updates on our vehicle were on time and informative. The team was professional and experienced. Overall, two thumbs up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're glad to know you had a positive experience with our team at Cavender Buick GMC North! Thank you for the 'two thumbs up' and your kind words about our customer service. We appreciate it!

Great service.

Great service. Tony Perez a wonderful person plus very helpful when explaining every detail. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know Tony was able to provide you with such a great and detailed experience at Cavender Buick GMC North. We appreciate your feedback and look forward to serving you again in the future!

Professional and courteous.

Professional and courteous. This is the second vehicle we bought at Cavender GMC. John Stark was our sales rep both times. He was great. I suggest you ask for him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Steve, it's great to know you had a positive experience with John at Cavender Buick GMC North for the second time! We appreciate your recommendation and look forward to assisting you in the future.