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Lima Auto Mall

(3,074 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,074 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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Awesome friendly dealership

Dealership was great. Friendly salesmen. The dealership is easy to work with. No pressure from the salesman. Always felt comfortable in the buying experience. Would return for further business. I would also recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best experience I’ve deal with!

I have gave the 5 start rating simply because I wasn’t jerked around. First dealership I’ve been to that has been real with me and actually helped me get into a great deal with a reliable car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great overall experience!

Lima Auto Mall. Fantastic job! They kept me informed of my vehicle and gave me quotes. They got it done quick and under the quote. The staff there is super friendly and always have a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

A visit to Lima Auto

After traveling 3 1/2 hours to get there found the personnel very cordial. Very pleasant atmosphere and very well maintained and organized. Would like to thank everyone for their support and advice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome experience!

Everyone worked with were extremely welcoming, friendly, knowledgeable and honest! This was our very best car buying experience and we highly recommend them! Super job!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great. Friendly. Satisfying.

Having purchased many vehicles in my life, i had a notion that this would be just another car salesman. I was wonderfully suprised to see a salesman who was proud of his job and the products they sell. From the first conversation, Dan suprised me. I was so suprised when he started a credit report on us before he saw us. This is something most salesmen won't do. The whole experience was great. The Tahoe great.. thank you and God bless

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy to do business with.

My sales rep was very responsive and found the exact vehicle I wanted in a timely manner, plus the dealer owner is very community minded.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Continued excellence

After 4 years, service is as good or better that when I originally purchased my car. I am always greeted by friendly people. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Happy Customers!!

We found this beautiful 2015 Tahoe online, called and spoke to Dan and from the moment we introduced ourselves, Dan was very professional and personable. He walked us through the process with no-pressure and was very detail oriented from start to finish. He worked a great deal out for us, showed us how to work all the features on our "new" used Tahoe and sent us on our way with a very clean vehicle. We were also very pleased with the finance manager who made the financing very easy. Thank you Lima Auto Mall for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had a great experience, everyone was very nice.

Great experience ,everyone was very helpful and courteous. They made the process very easy and painless. I would recommend this dealer to my friends and neighbors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.