Reviews
Excellent service!
Excellent service! Bill was great at the information on the cars. He gave many tips to my son to help him in the future, very much appreciated! Charles and Josh were great at getting us the right price point. Very satisfied and I will b back within the next year to purchase another car from them for my younger son!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Experience was mediocre.
Experience was mediocre. The shuttle driver was very nice but the service managers seem preoccupied and quite pushy on up-selling
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Dealer Mike and Manager Ryan are high integrity
Dealer Mike and Manager Ryan are high integrity professionals that delivered on a quality used vehicle with competitive and fair market pricing. I recently purchased a used Cadillac from them from my home in Buffalo, NY. With this long distance purchase, they were a pleasure to work with, shared open and honest communications and earned my trust. From the start to finish, they were first class! Thank you, Mike and Ryan for your quality service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a great experience the two times we were there
We had a great experience the two times we were there looking at cars to replace one that was totaled in an accident. Very knowledgeable and helpful and we ended up buying one! Everyone was considerate and kind.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I found what I wanted in an ad online, and Eriq took me
I found what I wanted in an ad online, and Eriq took me right to it. He listened to my questions and answered them in detail. He (and the team) made sure evrything would be ready when I came back the next day to pick up the car. He also took a little time to chat about things besides cars. Very customer oriented and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everybody starting with Corina to Josh, Ryan and Brett
Everybody starting with Corina to Josh, Ryan and Brett were informative, courteous, and professional. Thank you.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service!
Excellent service! Very easy to work with! Found what we wanted online before we visited the dealership.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always courteous and professional … the Courtesy car is a
Always courteous and professional … the Courtesy car is a nice touch while you are waiting.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As always the folks in the service department are top
As always the folks in the service department are top notch, they explained everything and all of the work on our car was done fast. Very pleasant to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mechanics are very.
Mechanics are very..very rude at times and unprofessional.As a Lima Auto mall customer ,who have purchased at least 5 or 6 vehicles in the past 7 -8 years I was expecting just a little courtesy. Hoping we don’t have to keep having an issue with that one employee.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair