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Lima Auto Mall

(3,072 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,072 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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Dylan is a friendly and helpful salesman.

Dylan is a friendly and helpful salesman. I did not feel pressured into the sale. He instead asked questions to find out my needs and concerns and then addressed each one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They found me my dream car and did what they needed to do

They found me my dream car and did what they needed to do to get it here for me. I totally recommend Brett for you next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fantastic experience!

Fantastic experience! Great car and easy transaction. Ryan is the best!!! Highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

never have I had a problem with Lima Auto Mall always

never have I had a problem with Lima Auto Mall always very at letting me know what's up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The work was done on schedule, I was able to use a loaner

The work was done on schedule, I was able to use a loaner car, and the repair to the drivers seat was satisfactory.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

LIMA AUTO MALL DEALERSHIP IS THE BEST IN THE AREA.

LIMA AUTO MALL DEALERSHIP IS THE BEST IN THE AREA. THEY HAVE AWESOME SERVICE MANAGERS AND TECHS. THEY GO OUT OF THERE WAY TO SERVE YOUR NEEDS FOR SERVICE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

First place I went to shop for a car.

First place I went to shop for a car. Bought my last car there. Mike and Josh and Randy are great huys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I am very pleased with my new car purchase!

I am very pleased with my new car purchase! Bill was wonderful helping my son pick out a car and explain the features, along with giving him some helpful tips for his future. Josh and Charles helped get the price to the point where we are comfortable. Great prompt service! I will b back within the next year to purchase another car for my youngest son! I know we’re in good hands

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service!

Excellent service! Bill was great at the information on the cars. He gave many tips to my son to help him in the future, very much appreciated! Charles and Josh were great at getting us the right price point. Very satisfied and I will b back within the next year to purchase another car from them for my younger son!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Experience was mediocre.

Experience was mediocre. The shuttle driver was very nice but the service managers seem preoccupied and quite pushy on up-selling

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.